Roy Inch & Sons Home Services by Enercare

Formerly Roy Inch & Sons Service Experts
Heating & Air Conditioning
London ON N6E 2Z9
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Tim and Mary in London
Tim and Mary in London
1 review London, ON
10/10

Hot Water Heater Emergency

On Wednesday night our hot water heater started leaking. It was not a rental and was 15 years old so we knew we needed a new one. Thursday morning I called Roy Inch & Sons and was told someone would be at our house at 3 pm. John Hoekstra called at about 1 pm and asked if he could come over early. John was there by 1:30 and explained to us all the information about renting a new unit. After a phone call to the office, we were told it would probably be Tuesday morning before we could get the new one installed. Because we live on the 6th floor of a high rise condo building, we explained to John that a leaking water tank for a few days could be a huge issue. He was able to "pull in a favour" and James was in our condo at about 3 pm to start removing the old one. Shortly after that, Brandon and Dan arrived with the new water heater. They covered their shoes with "booties" as not to leave any dirt on our carpets, they worked quickly and were true PROFESSIONALS! The new unit was installed and the old one removed by 6 pm. We would highly recommend Roy Inch & Sons to anybody looking to have HVAC work done.

Approximate cost of services:
$13.25
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Company Response

We appreciate your business and are pleased to hear that the team was able to provide you with the top notch service that you needed!