Suggested that I purchase extra hardwood flooring for my project with the promise that any extra unopened boxes could be returned. Now they refuse to take back the 3 extra boxes because it's more that 5 days since the date I made the order and the boss refuses to even speak to me on the phone to discuss. Very, very , disappointing !
- Approximate cost of services:
- $4,000.00
- Company Response
Thank you for your feedback on your recent experience with us. We sincerely apologize that the level of service did not meet your expectations. But the floor was at your house for almost three months which might create some batch issues for other clients.
The satisfaction of our clients and value they receive from our service are the most important aspects of our approach to providing flooring solutions .We’d appreciate the opportunity to win back your business. Please call us so we can learn more about this experience.