I previously wrote a negative review because I felt the tiles didnt match the original tiles. However, Scott reached out to me and offered to redo the work free of charge. I was very impressed as this shows a commitment to satisfying his customers even when the job is small. His team came to redo the work and it was done efficiently and professionally. I am very satisfied with the result and can recommend this company.
- Approximate cost of services:
- $260.00
- Company Response
Thanks Amelia for your feedback. As discussed up front before we started the repair, the purpose of this repair was to cover the exposed plywood from your curled up 3-tab shingles and prolong the existing roof until you could proceed next year with a full roof replacement. This practical repair was your only option. It's just not realistic to expect a perfect match on colour and shingle style on an almost 20-year sun faded roof where the original shingles have been discontinued. We matched here as close as we could. It's disappointing to our team to have a negative review written about an impossible shingle style and colour match rather than the work that was done for you.