- Approximate cost of services:
- $1,925.00
Fence on 3 sides of our property.
Work was good quality, follow-up was disappointing
Hey Kevin,
I apologize for not coming out and fixing the gate post. We get busy and sometimes it's hard to keep track of all the emails . I've since hired more guys to help with the demand . I'll gladly come out and fix the problems that have came up with the fence free of charge . Pressure treated lumber tends to twist but we shouldn't have put the discolored post in . I really want to rectify the issue here and feel poorly you had a bad experience . Please email info@thefenceguy.ca and I'll have it taken care of early next week , just need the address .
Thx
Mike
Amazing job done on fence and moving fort!!!
This is a conflict between to neighbours. We followed directions given to us by homeowners involved. We started this project in middle of March, we placed posts where we were directed to. We then left them for a 1 1/2 because of water issues. We finished up the job end of the month and you were home during the final build. Not once did you come over and voice displeasure with the placement of the fence, nor did you bring up anything about damages to the property. If this was an issue it should have been stated before completion of the fence. Since then a lawsuit has been issued to the homeowner that we did the work for. There is obviously bad blood between both parties and we're caught in the middle of it. We go to work just trying to do our job and follow directions given. Never have I had such problems arise from a fence installation. A proper survey was then done and we've since removed the fence and reinstalled post well within the homeowners property and you still have a problem with the placement even though you got a survey done? We look forward to completing the fence and being done with this job. I feel bad that you have such negative comments about our company but I assure this is a one off. We've completed hundreds of jobs with extremely happy customers who gladly come back for more work or refer family/friends/neighbours to us.
All the best with your next steps.
Thanks,
Mike
Beautiful Modern Fence and Gate!
Thanks so much for taking the time to review us and we're thrilled you're happy with the fence!