1) designer designed an unpractical closet - there are empty spaces between some of the units. company would not resolve after we had signed off on the drawings.
2)on installation day, closet drawers were not cut by the manufacturer properly (shelves were the wrong sizes) and some of the pieces were missing - closet only about 50% installed on installation day.
3) WORST customer service - nothing offered to offset our frustrations other than a small holdback.
- Approximate cost of services:
- $6,300.00
- Company Response
Thank you for your time. We appreciate that you invited us back to correct the issues and are very glad that your new office went in with any glitches. As we tried to share; sometimes in the world of manufacturing things are beyond our control. Again, thank you for welcoming us back.