We purchased the pool in March. Installation was included. They sub-contract installers and that is where the deal falls apart. The weather until this week was dry, yet the installers were not showing up, nor answering our calls. Leisure Industries were not helpful. Finally, end of June, they deliver the pool and we pay for it. We hired people to dig and level where the pool was going. We brought in an electrician and gas people. Please note, we did all that work and we paid for all that work. The installers, no name on their vehicles, show up for half a day and finally start! The next day: it rained in the morning, but not for the rest of the day. NO Show. The next day: rained all day. The following day: no rain. But, they do not show up, nor answer repeated calls and texts.
I blame Leisure Industries for sub-contracting to un-named installers who are unreliable. Our back yard is a mess! Four months later and we are still without a pool!!!!
- Approximate cost of services:
- $18,000.00