I hired Amir to do the maintenance on our furnace. Thankfully I was observing the work he was doing and saw him accidentally break the tube that drained the water from the furnace to the pump. Unfortunately, he did not have a spare tube and said he would return to fix the piece within 2-3 days.
The MISTAKE I made was that I had paid him in full for the maintenance performed although the part was still broken. It took approximately 2 weeks for my furnace to be repaired with not only being ignored and brushed off but also fed endless excuses, such as family issues, that it was not urgent to have the part replaced as it wasn’t required until the winter time, etc.
If a contractor breaks a piece of your equipment while performing a service that they claim to be qualified in, the urgency to fix their mistake should take precedence on everything else. I do not recommend this individual to perform any HVAC work on your furnace or A/C as his knowledge is questionable.
- Approximate cost of services:
- $200.00