The Cleaning Authority

Horrendous service. They started a few months ago coming later and later in the day....we would be starting supper and the cleaners were there....so I tried to change that and was very clear that the cleaners had to be finished at my house before 2pm on cleaning days (non-negotiable). 3 times they came after 2pm. The 3rd time i fired the service. When I called to cancel, not an apology given, not even asked why! Completely inattentive service, it took 3 days to get a call back. (Their process to reach their regional person, is COMPLETELY inefficient. You have to call a general call centre to request the regional person call you back....which takes HOURS, if not days)