Good quality, horrible service
We build our dream family home with Aquinn the fall of 2014. Their sales staff, interior choices personnel etc were great to deal with and we were very happy with the build overall. Our home was done early and is well built. Thankfully we have had only have minor issues though as trying to get their aftercare and service personnel to respond in a timely manner without having to constantly remind them is beyond frustrating!! From our rough grade being a disaster and holding us up for a full season, to repair people being very late for appointments or not showing up at all. Still waiting on our landscape deposit as someone dropped the ball there as well. We ended up dealing with the town and the developer ourselves on many outstanding issues just to get them taken care of. It's sad really as we do love our home and the quality so far seems good. I will have to say Jodi in warranty is about the only person who seems to follow up and get back to us.
- Approximate cost of services:
- $600,000.00
- Company Response
Thank you for taking the time to review your experience with Alquinn Homes. We value your feedback. Our team is reaching out to you regarding your specific issues and we will do our best to ensure each issue is addressed to your standards. In the meantime if you have questions, please email stayconnected@alquinnhomes.com