- Approximate cost of services:
- $5,000.00
- Company Response
Thank you Michael and Bonnie for your review. We do our best to work together to find the right design that suits your house. All the best in the new year.
Thank you Michael and Bonnie for your review. We do our best to work together to find the right design that suits your house. All the best in the new year.
Thank you Victoria for your review. Enjoy the new stairs and railings. Always happy for the referrals.
Absolutely stunning!! Refinished handrails and replaced all spindles and posts.
Thank you Mike and Julie for your review. We are happy that the railing turned out the way you wanted. Happy holidays and all the best in the new year.
Removed old staircase and Redesigned and installed new Oak staircase and railings
Thank you Lui for your review. We are glad you are happy with the new design and would be happy to work with you again.
Thank you Maria for you review. We are glad you are happy with your new stairs and railings. Adding a rise to the new stairs brings them to code, making them safe and more comfortable. Enjoy
Hello Smit, thank you very much for your review and response. We strive to do our best and treat every home as our own. Enjoy your new staircase.
Hello John and Sherry, thank you very much for your review and rating. We are very happy you love your stairs and railings as much as we do. It was a pleasure to work with you again.
An Unfinished and Problematic Job
In regards to your complaint there is no handrail in our contract, only railings (guards). You ordered a different railing to the basement because you wanted to save money and something removable. In regards to the “trough between pickets” you asked for that. That spindle is glued and screwed so would only rotate if it was forced (see pic). After completion of the work you paid and said you were very happy with the work. Why would you pay in full if railings were different and handrail and post cap was missing? It doesn't make sense to pay in full and give our company a 0?
This entry did not meet HomeStars review criteria.
Thank you Diana for your review and recommendation.