Cleanify

Last weekend I used Cleanify to clean my condo for my new renter. I paid $230 for a deep move out clean. I scheduled them for Saturday evening and they charge ahead of time. They called and asked me to reschedule for Sunday (even though I couldn't reschedule if I needed to). I let them change the appointment but I had to leave for work in Fort McMurray before they finished cleaning. They said I had to sign their form saying I was satisfied with a the job if I wanted to leave. I signed it as I had to go and needed the non-refundable job done. They said they would lock the handle of the front door on the way out.

I had my sister check the condo the next day for me. The front door was left unlocked and the patio door that they opened was left wide open. The floors were untouched and that was part of the cleaning package. The rest wasn't done to deep clean standards by any means but I'm not concerned about that. I have tried calling them several times a day this whole week. I have left messages on each line (the booking line, the existing appointment line, etc) asking for a call back to address my concerns. I have not received a call back or had a call answered. The website states that my satisfaction is guaranteed but I remain unsatiafied.