Jtl Alarm & Surveillance

When the time came to pick a security company, I had five companies come to my house. I ultimately picked JTL even though I had not heard of them. Why? Four reasons (1) I received prompt, thorough written answers to all of my questions throughout the selection process, (2) overall costs (equipment + monitoring) were competitive, (3) they are locally based and allowed me to choose a local monitoring company, and (4) they provided flexibility in payment methods. It has now been one year since the install and I am very happy with JTL. There have been two issues with the equipment – one was a faulty wireless motion sensor and the other was a graphics issue on the control pad. Both times, my communication was responded to within an hour and both times they came out to fix the issue the same day. While having the equipment issues is an inconvenience, with today's technology it’s not overly surprising. But it’s in how a company responds to issues that becomes the true indicator of how highly it’s regarded, and JTL has done an outstanding job to date. I hope they continue their superior, highly personal service as they grow. And I’m sure you’ll be seeing more of their signs in your local neighborhood as word starts to spread.