Ace Pools

Swimming Pools, Spas & Hot Tubs
Whitchurch-Stouffville ON L4A3A4
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Private User
Private User
Private User reviews Richmond Hill, ON
0/10

new construction pool

I recently hired Ace Pools to construct a new pool on my property, and I must say that my experience with them has been nothing short of a nightmare. From start to finish, their work was subpar, and they were completely unresponsive once they received payment. I strongly advise against using Ace Pools for any pool construction project, as they failed to meet even the most basic expectations.

Shortly after the completion of the pool, I encountered a major issue: the pump stopped working. This malfunction rendered the entire pool unusable and essentially turned it into an expensive decorative pond. I immediately reached out to Ace Pools, hoping for prompt assistance, but to my dismay, my calls and messages were met with silence. They completely vanished once they received their payment, leaving me stranded with a malfunctioning pool and no recourse.

I cannot stress enough how frustrating and disappointing this experience has been. Not only did Ace Pools fail to deliver a properly functioning pool, but they also displayed a complete lack of professionalism and integrity by ignoring my repeated attempts to contact them. Their actions demonstrate a complete disregard for customer satisfaction and after-sales service.

I strongly caution anyone considering Ace Pools for their pool construction needs. Based on my personal experience, I believe their workmanship is substandard, and their commitment to customer service is non-existent. Save yourself the headache and find a reputable pool construction company that values its customers and stands by its work. Ace Pools is simply not worth the time, money, or frustration.

Approximate cost of services:
$100,000.00
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