An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
We found Sam through HomeStars and read all the reviews. Although he was rated a 10, we initially thought it could be an exaggeration but we decided to call him anyway. I would like to thank him very much for the brilliant service he provided. Our oven broiler was not working and the oven was not heating properly. He asked in advance what make it was and when he arrived, he was well prepared! Within a few minutes he detected that there was a cut wire at the back of the stove (which was culprit of the broiler issue) and the igniter was on its last legs (hence the oven not working properly). I was also impressed how he made sure to protect our hardwood floors in the kitchen, by placing a special board that the oven would slide onto without damaging the floor. Within just over an hour everything was fixed. I highly recommend Sam and we will be using his services for all of our appliances. Thank you Sam your service does deserve a 10!
- Approximate cost of services:
- $300.00
- Company Response
Thank you Michelle for taking the time to write the Review. It Was a Pleasure Fixing your Machine. We Appreciate your business very much. looking forward to serving you in the future. Best Regards, Sam