Rent A Wife Home Services

House & Apartment Cleaning
Toronto ON M5A 2L4
Write a Review
Write a Review

Recommended Professionals

97%(16 reviews)
80%(8 reviews)
99%(88 reviews)
97%(16 reviews)
80%(8 reviews)
99%(88 reviews)
HomeStars
House & Apartment Cleaning
Rent A Wife Home Services
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

64%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Rent A Wife Home Services

Average customer rating:
9.4 10 (118 reviews)

Sort by

Michel D.
Michel D.
7 reviews Toronto, ON
9/10

House Cleaning

Kris was very helpful in making someone available to clean our house on very short notice. The person who came was on time, asked lots of questions to be very clear on the scope of her work for the time available, and did a very good job in those areas. I would recommend this service to others, easy to book and priced fairly.

Approximate cost of services:
$150.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Hi Michel: I'm so glad you were happy. I try to find the right person for the job and make sure that they are detailed and pay attention to the needs of the customer. Thanks for the review.
Regards
Kris

J Mango from Toronto
J Mango from Toronto
1 review Toronto, ON
2/10

Condo cleaning

Call Someone Else.

punctuality: 10 out of 10
quality: 2 out of 10
price: 3 out of 10
timeliness: 10 out of 10
follow up: -1 out of 10

I was referred to Chris's service from a cleaning company which didn't have staff available.
I was hopeful because it was a referral.
Chris sent a cleaner who did a very below average job. The condo was 100% empty with nothing in the way. Nonetheless the kitchen wall above the stove remained grease spotted, the cupboards had crumbs in them, the shower wasn't cleaned at all and finally the apartment smelled worse after Chris's company was finished. I provided a full and wide array above and beyond the requested cleaning products. The staff member and I toured the space together and she reassured me that she could handle the job.
Then she immediately offered to undercut her boss Chris and I could pay her. I ignored the distasteful offer. The next day I came to check on the work done. I was disappointed and contacted Chris who blamed it on me somehow not being clear on dirtiness. That doesn't make sense since the staff member and I saw the place together. I began to show the condo to perspective tenants each one commented on the need for a cleaning.I told them about my experience with Chris's company. Since then I hired a cleaner who did the job

I paid $300.00 for a bad experience. Call someone else.

Approximate cost of services:
$285.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

I am so sorry you had such a bad experience. My policy is to send someone in to correct the problem. I am at a disadvantage as I don't have a record of J Mango and so I can't look back and find your order. It is important that the client gives me a clear picture of the state of the place so I can give an estimate, if that estimate is on the low side, I ask the cleaners to phone me so I can phone the client and ask for more time. It sounds like that didn't happen. I appreciate that you took the time to write this review as things like this happen so I can learn from them. If there is anything I can do to make you happy, please call me. Thanks
Kris

Holly from Toronto
Holly from Toronto
1 review Toronto, ON
5/10

Cleaning

We hired Rent a Wife in Toronto to prep and clean a condo for sale. They spent 5-6 hours cleaning and I will grant that it probably needed more than that but I was not notified that it needed more time. Going to see it the next day was disappointing. The exhaust fan in the bathroom was left filthy, the dryer lint was not cleaned out and there were dead flies and dust left on the window ledges. When I called to suggest that we needed more time and listed the things that still needed attention I was met with defensiveness and I got the sense that coming back was an inconvenience. For a professional cleaning service that charges $30 and hour plus a premium for providing products I expected better customer service.

Approximate cost of services:
$200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Hi Holly: I get a anxious when I get a complaint and that is probably what you heard in my voice. We have been cleaning for 35 years and I really want to make people happy. I wanted to come back and fix the problem and was waiting for an email from you, but I didn't hear back. I'm sorry that we couldn't come back and make things right with you. I offer you 3 free hours of cleaning
Thanks
Kris

Vicki Metcalfe from Victoria
Vicki Metcalfe from Victoria
1 review Ottawa, ON
10/10

Preparing a house for sale

I can't speak highly enough of Laurel and her team. I had a very short time to clear out a house before moving west. Laurel and the others took on heavy work like vacuuming an old garage and scrubbing my large screened porch after a winter's grime and they did regular cleaning until the whole house sparkled. They lugged stuff around with so much cheerful energy. Laurel showed much-needed common sense and initiative in seeing what needed doing and making sure it got done.

Approximate cost of services:
$800.00
Was this review helpful?
Peggy Ward from Etobicoke
Peggy Ward from Etobicoke
2 reviews Ottawa, ON
10/10

Rent-A-Wife

Laurel, sincere thanks for your professionalism, integrity, and honesty. Your carefully chosen staff have proven to be reliable, courteous, and eager to please and pay attention to every detail. As a senior, in an apartment, I now have peace of mind that with my bi-weekly schedule; my apartment is incredibly clean,tidy,and smelling so fresh. Kudos to you and your team! You rate an A+ and I would not hesitate to recommend Rent-A-Wife to anyone!

Approximate cost of services:
$35.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you Peggy;
I always loved gold stars in school. I knew that if I worked hard, I could achieve something worthwhile.. I am pleased that my team and I are able to provide you with a service that meets your household needs.
I really do appreciate your loyalty and support. .
thanks Laurel in Ottawa. .

Audrey Boisvert from Ottawa
Audrey Boisvert from Ottawa
1 review Ottawa, ON
10/10

Happy biweely customer..!!!!!!

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We really appreciate the professional services of Rent A Wife Ottawa.Our cleaner is always prompt and reliable.She is efficient an thorough!!!
Always a pleasure to come home to a fresh smelling house...

Approximate cost of services:
$165.00
Was this review helpful?
Linda Johnston from Toronto
Linda Johnston from Toronto
1 review Toronto, ON
10/10

home cleaning

An excellent service overall. Quick response to queries, the cleaner called ahead to organise time that was convenient, punctual, excellent job. We have cats and the cleaners were very patient with them and all their fur. Very reasonable rates for a quality service.

Approximate cost of services:
$100.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Hi Linda: All of my cleaners are animal lovers, as so many people have animals. I have a bunch myself. Thanks for taking the time to write this lovely review.
All the best!
Kris

Lillian Wyber from Ottawa
Lillian Wyber from Ottawa
1 review Ottawa, ON
10/10

House cleaning

Laurel and her team were outstanding. I'm delighted to have found a service that is so professional and thorough. They obviously take pride in their work. I will certainly employ them again. Thank you for a job well done.

Approximate cost of services:
$395.00
Was this review helpful?
Company Response

Hi Lillian;
I'm so delighted that you were "pleased"..with our cleaning..
Happy to assist any time..!!!
Now you can rest and relax and enjoy your "shining" house.
take care Laurel

Sheena Pennie from Victoria
Sheena Pennie from Victoria
1 review Ottawa, ON
10/10

Complete condo overhaul

Laurel and her team were exceptional. They managed to turn a sow's ear into a silk purse! I know it will now sell quickly since it looks so good. Well done!

Approximate cost of services:
$1,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Wow, "a sow's ear into a silk purse".!!!! Never heard that one with respect to a cleaning job..lol It's a very accepted compliment; so thank you Sheena..!!! Now lets hope for a "speedy sale "..
Glad to get your Apt "gleam" ready.!!!!!!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Rent A Wife Home Services

Both the Toronto and the Ottawa locations have been in operation for over 30 years. This is a family run business and both locations take great pride in their reputations and love to keep their clients happy. We specialize in all types of House cleaning; from Regular Maid and Apt ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for House & Apartment Cleaning pros in Toronto?