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This entry did not meet HomeStars review criteria.
Hi Michel: I'm so glad you were happy. I try to find the right person for the job and make sure that they are detailed and pay attention to the needs of the customer. Thanks for the review.
Regards
Kris
I am so sorry you had such a bad experience. My policy is to send someone in to correct the problem. I am at a disadvantage as I don't have a record of J Mango and so I can't look back and find your order. It is important that the client gives me a clear picture of the state of the place so I can give an estimate, if that estimate is on the low side, I ask the cleaners to phone me so I can phone the client and ask for more time. It sounds like that didn't happen. I appreciate that you took the time to write this review as things like this happen so I can learn from them. If there is anything I can do to make you happy, please call me. Thanks
Kris
Hi Holly: I get a anxious when I get a complaint and that is probably what you heard in my voice. We have been cleaning for 35 years and I really want to make people happy. I wanted to come back and fix the problem and was waiting for an email from you, but I didn't hear back. I'm sorry that we couldn't come back and make things right with you. I offer you 3 free hours of cleaning
Thanks
Kris
Thank you Peggy;
I always loved gold stars in school. I knew that if I worked hard, I could achieve something worthwhile.. I am pleased that my team and I are able to provide you with a service that meets your household needs.
I really do appreciate your loyalty and support. .
thanks Laurel in Ottawa. .
Happy biweely customer..!!!!!!
An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
Hi Linda: All of my cleaners are animal lovers, as so many people have animals. I have a bunch myself. Thanks for taking the time to write this lovely review.
All the best!
Kris
Hi Lillian;
I'm so delighted that you were "pleased"..with our cleaning..
Happy to assist any time..!!!
Now you can rest and relax and enjoy your "shining" house.
take care Laurel
Wow, "a sow's ear into a silk purse".!!!! Never heard that one with respect to a cleaning job..lol It's a very accepted compliment; so thank you Sheena..!!! Now lets hope for a "speedy sale "..
Glad to get your Apt "gleam" ready.!!!!!!