I hired Brian of Hardwall Outdoor Living in June 2019 and paid a deposit of just under $4,000. I was given a start date of August 2019 (weather permitting). After months of delay which Brian attributed to the weather, he contacted me in early 2020 advising that he would start on my project in late March. Brian once again pushed out the start date due to the weather. From June to early August 2020, Brian provided a variety of excuses for not starting on my job, he set dates to start, then didn't show up or contact me to advise he wasn't coming. On August 6 2020 I advised him that I will hire another contractor and that I want my deposit returned to me. He said he would have his office manager contact me the following day. I have not heard from him or his office manager since, and have had no response to my follow-up email and text.
- Approximate cost of services:
- $13,000.00