East End Appliance Service

Formerly Queen East Appliance Centre
Appliance Repair
Toronto ON M4M 1L4
Write a Review
Write a Review

Recommended Professionals

97%(49 reviews)
98%(87 reviews)
89%(1 reviews)
97%(49 reviews)
98%(87 reviews)
89%(1 reviews)
HomeStars
Appliance Repair
East End Appliance Service
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

50%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for East End Appliance Service

Average customer rating:
5.6 10 (23 reviews)

Sort by

Private User
Private User
Private User reviews Toronto, ON
10/10

Washing machine repair

Chad was quick and efficient. Was able to come the next day and showed up ahead of schedule.

Approximate cost of services:
$150.00
Was this review helpful?
Company Response

Thank you for your great review

R.Ho from Riverdale
R.Ho from Riverdale
2 reviews Toronto, ON
10/10

Front Load Washing Machine Repair

East End Appliance Service was FANTASTIC! We'd had someone suggest we needed a whole new washing machine and quote a repair that we'd have to wait 6 weeks for and cost twice as much. East End was our 'second opinion' and was able to repair a torn boot in our front load machine, show us what caused the tear so we can keep it from happening again -- all in less than 24 hours from the service call and for a very reasonable price. The team was courteous, on time, respectful and highly knowledgeable. I would highly recommend East End Appliance Repair.

Approximate cost of services:
$350.00
Was this review helpful?
Company Response

Thank you very much for the kind review. It was a pleasure working with you.

Michael
Michael
2 reviews Toronto, ON
10/10

Great Appliance Repair

I've had occasion to hire Chad for various repairs now over the past four years: washer, dryer, stove, fridge, dishwasher. In every case he was prompt, knowledgeable, courteous and honest.

This is a guy who takes pride in his work and is driven by a decency that is sorely a rare thing. I can only shake my head at the zero reviews he has on here because of mix-up with parts or how in the customer's view a project took too long to fix. Too many people have no idea what it takes to actually fix complicated modern appliances. After having used many other appliance repair services in Toronto over the past 20+ years, I don't think you can do better than Chad for value and knowledge. I highly recommend him.

Approximate cost of services:
$208.00
Was this review helpful?
Company Response

Thank you for your review. I appreciate your continued support not east end appliance repair. If there's anything else we can help you with we are always here for you.

paddyt21 in Toronto
paddyt21 in Toronto
0 reviews Toronto, ON
10/10

Dishwasher purchase and install

Chad from East End Appliance helped us source a new dishwasher at a good price and did same day install, as well as disposal of the old unit. His pricing was clear and fair and he was timely, polite and efficient in providing the service. All got done in one day, including Chad trouble shooting some unforeseen issues. Highly recommend.

Approximate cost of services:
$1,700.00
Was this review helpful?
Company Response

Thanks Paddy. It was a pleasure working with you. We got pretty lucky on that dishwasher. It usually takes a couple of days but everything worked out. Again, anyway we can help you feel free to give me a call. Thanks Chad.

Private User
Private User
Private User reviews Toronto, ON
10/10

Prompt and reasonable

Chad has serviced my tenant's apts, and I have found him to be accessible, prompt with his service, and reasonably priced.

Approximate cost of services:
$100.00
Was this review helpful?
Company Response

Thank you very much for your kind review.

Private User
Private User
Private User reviews Toronto, ON
10/10

Installation and Supply Laundry Center

Chad was prompt, reliable, honest, and knowledgeable. He came and diagnosed my old machine that could not be fixed. He supplied a new one and installed it within a day as he had it in stock. I would recommend Chad to anyone.

Approximate cost of services:
$1,751.00
Was this review helpful?
Company Response

Thank you very much for your review. Working with you was an absolute pleasure. Thanks again.

Tracey
Tracey
2 reviews Toronto, ON
10/10

Washer Dryer

We are landlords.
We bought an apartment washer dryer.
Chad connected with us by text.
He communicated very well.
This was a used appliance.
A 90 day warranty was provided.
As per their warranty they returned because there was a small issue.
We really appreciate that Chad honoured the warranty.
Thank you very much for your great communication and your follow up.
Best wishes
Tracey

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Thank you very much Tracey. We appreciate your patronage. Used machines can definitely have small issues, but as our warranty says 90 parts and labor so we always honour our warranty. Thanks again greatly appreciated.

Chad O’Quinn

Terry
Terry
7 reviews Toronto, ON
0/10

Refrigerator Fix

I contacted East End Appliance Service and paid almost $500 to fix my fridge water dispenser. The owner first came and concluded that a part was needed for a motor and I paid for this part. After witnessing that this did not fix the problem I was told that I still owed the money for that part (which I agreed to - no complaints there) but that I would need to fix the "Bosch Housing -- #BSH-00650438" which is my filter. I was told I needed to pay another $240 for the part and then it would be installed. I have not seen or heard from the company. I am the fool for trusting someone to come to my house and do work for me.

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

I'm sorry about this and I know that it was a while ago but I honestly have no recollection of repairing a Bosch fridge. If there's anything we can do to rectify this mistake we would gladly oblige. Thanks

David in Toronto
David in Toronto
1 review Toronto, ON
10/10

Very professional, fast and reasonably priced.

I called Chad to come look at my Fridge which wasn't working. He said he'd have a look for 80 bucks. He showed up within 30 minutes, fixed the fridge (for 180 total) then fixed our dryer as well for another 80. We are very happy with his service and would use him again.

Approximate cost of services:
$260.00
Was this review helpful?
Company Response

Thanks for you business and your kind review.

Private User
Private User
Private User reviews Toronto, ON
10/10

Old Refridgerator Repair

Chad was terrific. He diagnosed the problem quickly and got the refrigerator in working order. He definitely knows his business well. I would definitely recommend Queen Street Allpliance.

Simone Johnson and Jim

Approximate cost of services:
$60.00
Was this review helpful?
Company Response

Thanks you very much for your amazing review. We are always here to help. Thanks.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about East End Appliance Service

East End Appliance service has been serving the GTA for over 30 years. We take pride in our service and guarantee all our work. Our aim is to accommodate the customers schedule and to be as punctual as we can. Time is important to you and to us so we ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Appliance Repair pros in Old Toronto?