Horrible service and they find many ways to overcharge!
Horrible service and they find many ways to overcharge! When packing our stuff they used packing materials that we were not told were required and charged us $180 for them. Once our stuff left our home to cross the country it took them weeks to let us know what our weight was and eventually when they did it was double than what we were quoted. There is no way to actually check on what your items actually weigh. All our items were stored in Ontario until a truck became available to bring them to Halifax, weeks after our items were needed. They did not inform us that they would be storing our items in another province even though destination was Nova Scotia. When asking questions about our shipment we never received a response without asking 3 or more times. Our stuff was picked up in BC on October 4th, we requested it delivered in Halifax for October 28th and we did not receive until November 18th. Once it finally arrived to our storage unit we were told we had to pay more because the movers had to move it more than 100 feet from their truck, in a straight storage unit hallway with ample space, another $180 charge. They also tried to charge us for extra storage in Ontario even though they wouldn't deliver our stuff at an earlier date, we at least beat this charge. Do not use this company it will cause you severe stress and tons of money. Stay away!
- Approximate cost of services:
- $4,600.00