Master Spas Of Toronto

Formerly Premium Wholesale Home and Leisure Mississauga
Swimming Pools, Spas & Hot Tubs
Mississauga ON L5T 1M9
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76%

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Reviews for Master Spas Of Toronto

Average customer rating:
9.8 10 (69 reviews)

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Private User
Private User
Private User reviews Mississauga, ON
10/10

Hot tub/spa

The staff at Master spa are very friendly courteous and knowledgeable. They go out of their way to make sure that you are taken care of. I have recommended both the hot tub and staff at Mississauga Master spa.

Approximate cost of services:
$110.00
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Company Response

Thank you so much for taking the time to leave a review for Master Spas of Toronto. We are so happy to hear you were pleased with the work we did!

Private User
Private User
Private User reviews Mississauga, ON
10/10

Hot Tub

Very professional and prompt service - their responsiveness is great and I trust them in my home.

Approximate cost of services:
$100.00
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Company Response

Thank you so much for taking the time to leave a review for Master Spas of Toronto. We are so happy to hear you were pleased with the work we did!

Charlesstancer
Charlesstancer
1 review Toronto, ON
10/10

Outstanding Spa Service and Customer Service.

We have excellent service every month for the past two years. This team is knowledgeable and precise. Thanks so much all for keeping my Jaccuzi hot tub in the next shape possible. Never been happier!!

Approximate cost of services:
$45.00
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Company Response

Thank you so much for taking the time to leave a review for Master Spas of Toronto. We are so happy to hear you were pleased with the work we did!

Private User
Private User
Private User reviews Toronto, ON
10/10

Great product, great people

From the selection of our first hot tub to the ongoing maintenance, I have had only positive experiences with Master Spas of Toronto

Approximate cost of services:
$0.00
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Company Response

Thank you so much for taking the time to leave a review for Master Spas of Toronto. We are so happy to hear you were pleased with the work we did!

McMartin
McMartin
5 reviews Milton, ON
10/10

Great Company and Product

Great service. They have always been very accommodating and helpful with all our questions from the moment we ordered to delivery. Spa arrived and the delivery guys where great getting in place and ensuring it was where we wanted it. Master spa accommodated all questions we had during startup. Great helpful company. So happy with our purchase.

Approximate cost of services:
$25,000.00
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Company Response

Thank you so much for taking the time to leave a review for Master Spas of Toronto. We are so happy to hear you were pleased with the work we did!

Danielle
Danielle
5 reviews Toronto, ON
10/10

Master Spas of Toronto

We received our spa late August 2021 and absolute love it. Any assistance I required was just a call away. All the staff are very helpful, professional and knowledgeable. It is also very helpful that they have a Master Spas Owners Group facebook page which is great for tips, etc.
We had our spa winterized by a MS technician and he readily explained to me every step taken during the process and answered all my questions. Very pleasant to deal with. I highly recommend Master Spas not only for their product but for their high level of customer service.

Update: Technician came to open my spa...again very knowledgeable and friendly. Answered all my questions. A few days after starting up the spa the water became cloudy. Contacted the Service dept. for assistance. Sent pictures of water and Kat H. walked me through the steps to begin the process of clearing the water. Checked the water today and it has begun to clear. Sent updated pics to Kat as she requested. This team is terrific to deal. I highly recommend Master Spas for their product(s) and their support.

Approximate cost of services:
$36,000.00
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Company Response

Thank you so much for taking the time to leave a review for Master Spas of Toronto. We are so happy to hear you were pleased with the work we did!

Nanna"G"
Nanna"G"
0 reviews Courtice, ON
10/10

Hot Tub

Hot tub arrived in 1 piece and set exactly where we wanted. Very good service from store. Answered all questions, provided tons of information and recommendations. They even allowed us to sit in and feel out several models which did impact our decision on purchase. Alfred gave us a very good education on maintenance. After we filled it we had a bit of cloud but did what Alfred told us a the next day it was clear. Bit of foam a few days later and followed Alfred's teachings and next day it was gone. Smooth sailing since. We enjoy a dip every night and sleep like babies. I think the foot massage is my favorite part (on my feet all day at work). Also love that Alfred is just an email away if we have any questions. Good company to buy from.

Approximate cost of services:
$1,600.00
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Company Response

Thank you so much for taking the time to leave a review for Master Spas of Toronto. We are so happy to hear you were pleased with the work we did!

Private User
Private User
Private User reviews Mississauga, ON
10/10

Challenger Swim Spa/Hot Tub Combo

Despite Covid supply chain delays and a minor plumbing issue from the factory, now that we are enjoying our purchase we are delighted! Having the combination allows us to have the therapy as well as the relaxation this product offers. Master Spas installation team did an excellent job and their service technicians were top notch. The quality of the product is evident everywhere you look and functions perfectly.

Approximate cost of services:
$68,000.00
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Company Response

Thank you so much for taking the time to leave a review for Master Spas of Toronto. We are so happy to hear you were pleased with the work we did!

BNother
BNother
0 reviews Mississauga, ON
10/10

Hot tub purchase and service

Amazing service and staff at Masters Spa!!
We have had our hot tub for 4 years and enjoy the best service in the business from them!! I Highly recommend using them!!!

Approximate cost of services:
$13,000.00
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Company Response

Thank you so much for taking the time to leave a review for Master Spas of Toronto. We are so happy to hear you were pleased with the work we did!

Carla Rocha in North york
Carla Rocha in North york
7 reviews Toronto, ON
10/10

First time hot tub owners - Twilight 8.25

We did all the the research and had conversations with the usual brands before deciding on purchasing our new TS8.25 from Master Spas of Toronto.

The whole experience has been excellent.

The pre- and post- sales support from Alfred and the team is top notch. Very responsive to questions and transparent in managing our expectations when the delivery was delayed (due to increased demand due to COVID and the global materials shortages).

The quality of the product is fantastic - super powerful jets with lots of customization options to "dial in" the right amount of pressure. By far the two Master Blasters jets and the Neck and Shoulder Seat jets have been the show stoppers. The whole family have been daily users since delivery.

On delivery day, the moving team was incredibly efficient and skilled at navigating our just-wide enough walkway to place the hot tub in its final position. We look forward to many years enjoying this hot tub!

Approximate cost of services:
$15,000.00
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Company Response

Thank you so much for taking the time to leave a review for Master Spas of Toronto. We are so happy to hear you were pleased with the work we did!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Master Spas Of Toronto

At Master spas of Toronto, we have helped thousands of families escape their hectic lives. Whether by designing your perfect backyard outdoor oasis or your ultimate games room, let our knowledgeable staff provide solutions that will comfort and pamper you. We choose to offer our customers an unparalleled selection and value from a host of top brands which can be readily seen by visiting any of our Ontario warehouse showroom locations in Kitchener, Waterloo, Mississauga, Toronto or Barrie. With over 35 different spa models on display you will never have to buy from a picture. Buying wholesale direct gives our customers the best value and you can always rest assured that your purchase will be backed by the expertise and support of our service staff.

CATEGORIES
Swimming Pools, Spas & Hot Tubs
PRODUCTS
** Swim Spas & Hot Tubs **
BRANDS
Top hot tub and swim spa brands include award winning Master Spas, Twilight Series Spas and H2X Swim Spas.
WEBSITE
https://masterspasontario.com/
YEAR ESTABLISHED
2004
NUMBER OF EMPLOYEES
9
PAYMENT METHOD
Payment methods that we can accept include Certified Bank Drafts, MasterCard, Visa, Amex and Cash
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.