Great customer service, professionalism and sincerity
I highly recommend Garage Door Geeks, they did not disappoint when it came to product knowledge, patience and being sincere with answers to my questions about garage door openers.
How did they get my business? In July 2019 the original garage door opener which came with our house finally broke down. When I called The Geeks they tried to troubleshoot my problem over the phone, especially since the brand of opener (Genie) was hard to repair.
They could've booked to see me and charge me the visit to tell me i was in tough with going Genie repair route. They also did not have to take the time to walk me through some troubleshooting to explore possible easy solutions. None of the attempts worked overnight, so I called them back the following day to come and repalce the opener- which they did.
All COVID protocols were followed, Pavel the technician worked efficiently, was friendly and took the time to walk me through our new opener.
Since the above happened, I called The Geeks for help again in October 2020 when the pressure coil broke on the door. They came next day, replaced it and gave the whole system a tuneup.
Highly recommend this company.
- Approximate cost of services:
- $500.00
- Company Response
thank you for the detailed review. we appreciate your nice words and business