Appleseed Barrhaven/ Westend

Snow Removal
Nepean ON K2H 1A3
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arthur.berger in Ottawa
arthur.berger in Ottawa
4 reviews Ottawa, ON
0/10

snow removal

Appleseed failed to clear the left side of my driveway after each snowfall this winter. I complained 3 times, spread over more than a week, before receiving a response. When I called back I was put on hold for more than an hour. When I finally talked to customer service rep, she argued that even though my contract is for a double width driveway Appleseed was not obligated to clear double width. I told her I sent a photo showing the problem. She claimed not to have received it. I told her when I sent it, and she looked at it and finally admitted that there was a problem.

She said she informed the area manager of this and hoped that the driver would clear the left side for me. The next snowfall the driver skipped my driveway completely.

Approximate cost of services:
$385.00
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