Unprofessional business conduct
- Approximate cost of services:
- $1,243.00
Unprofessional business conduct
This entry did not meet HomeStars review criteria.
This entry did not meet HomeStars review criteria.
Simple lumber deliveries you’d think?
There was a misunderstanding between the order desk and Oborne Contracting Inc with the width of the LVL’s. We were willing to change everything right away and pick up the other LVL’s. When we got to the site to do the exchange Oborne Contracting Inc did not want to pay for the difference in cost for the LVL’s, we could not drop off the LVL’s without the payment. Oborne Contracting Inc insisted that they would not pay for the difference in cost so we left the job site
Hi Sue from Saksatoon, I apologize for what happened to your delivery. We only carry top quality wood so when we ship out material there is no bottom of the barrel, the wood from the top of the skid is the same quality as the wood from the bottom of the skid. When we do deliveries we cannot allow the customer to have our truck sitting there for hours while you pick through every single piece of wood, we have lots of deliveries to do and it would hold us up for the rest of the day. We don’t ship out broken pieces of wood so there shouldn’t be any problem with the wood and if there was a piece that was damaged we would replace it. With the refund our portable machine is not set up to do deliveries so that is why you would have to come in to get the refund.
Thank you