Acs Plumbing And Heating

Mark and Chandler have provided heating plumbing services for a number of years for both our cabin and home. When it is an emergency, acs plumbing responds quickly. When we need advice they provide it.
If we then need repairs or a new appliance they promptly do what is necessary.

Mark had originally installed our water heater. I contacted him to get this serviced and also to fix an error problem on the heater. He was in our house for around 10 minutes to fix up the plumb to flush the water heater. He then left to collect a small plastic part for the heater. He returned about 20 minutes later, stayed for another 20 minutes maximum and then left.
I was charged $600 for the hour work, where I have had to buy the flush kit. When I questioned this he said the flush could not be done without the kit but he never mentioned that I would actually be buying the kit.
Also he said he was unable to fix the error problem since he no longer is a service representative for Noritz company. The problem has not been fixed and he has advised me to contact another company to sort this out.
Really not impressed with his service or customer service at all.

Marc replaced our water heater quickly and efficiently and at a reasonable price! He was professional and personable. So glad we went with him vs another company that wanted 4000..

Our hot water heater went down in December and with my wife 9 months pregnant, we couldn't go without. Mark made an emergency visit to us after hours and replaced the thermocouple. Personable, and friendly. You can tell he enjoys his work.