Wholesale Furniture Brokers

I ordered the Madrid Patio set in July 2014. Service was great and got my order within a week. When I unpacked my order, I noticed there were no caps on the bottom of the chairs or love seat, leaving to chance the wicker to unravel. Also there is no support under the love seat so when you sit on it your body sinks in. The worst part was when I sat on the cushions after 10 minutes I got up and they were flat as a pancake and I called WFB, and they said they contacted the supplier and that the cushion were made in China, that they are not a long term solution. Honost to god word for word this is what was said. I asked what long term meant 1day a week.
They told me I could upgrade my cushion to Sunbbrella, sent me an email to pick a color and it would only cost shipping. The shipping was 160.00 . I was not happy to pay another 160.00 towards a cheap set, but I knew these cushions wouldn't last the summer. So I agreed. So they took my credit card and of course billed the 160.15 and two weeks later I get another email saying there was a misunderstanding with their supplier and that the cushions would cost well over 300 plus 160 for shipping.
I told them they charged my credit card, sent me an email as confirmation . That if there was an error they would need to eat it. But of course not the case !!
I asked to return the cheap set, and they said well it is over the return time, but they would see what they could do. I have not heard back. But reading on line I would have to pay the shipping which would cost more than the set is worth. Bottom line, I would never deal with this company again. As they do not honor their word and renege on their promise, even when they have your money and I have proof in an email they would give me the cushions for 160.00. And good luck at getting to talk to a supervisor or manager, maybe there isn't one and that's why they don't care if their customer is happy or not.. A business who does business like this won't be in business for very long
Melona Will