Fence repair and fence posts replacement
I highly recommend Dawson Fence & Deck Repair. My two neighbors and I needed to
replace 18 broken fence posts and to repair a very old 170 ft. fence line.
After receiving multiple bids Lee from Dawson Fence came in with the most competitive and fairly priced offer.
I found Lee (the owner of Dawson Fence & Deck Repair) to be very professional, sincere, friendly, approachable, from the very beginning as he took the time to explain everything he was doing before he started the project and stopped work to discuss any changes in the plan so we could discuss options and come to a mutual agreement as to how to proceed. Lee and his team started the project on time, finished on time and came in exactly on budget with no hidden costs.
What impressed me most was a pleasant surprise, when I requested a major change to our contract to replace the 4x4 pressure treated fence posts for 6x6 fence posts, Lee gracefully agreed to my request and installed them with his crew without any hesitation.
When the time came to settle the bill and I asked Lee, how much extra I had to pay for the installation of 6x6 fence posts, Lee responded " Nothing Extra, consider this as a favour from me to you". I was totally surprised, shocked and speechless.
That was such a 'classy move", which I never expected.
I am also grateful to Lee for doing many small extras to the fence and the gate and for supplying new hardware to the gate and the fence posts metal caps, which were not a part of the initial contract estimate. All this at no extra cost to me and my 2 neighbors.
Lee and his crew worked in a very impressive team work environment. I was pleased to observe, how well Lee is respected by his crew members. Above all I was impressed with his fine communication skills, great management and planning of the project.
Lee and his team also made sure to keep everything neat and clean during and after the project was complete. The result is a beautiful high quality fence-line with brand new 6x6 fence posts that will last as I know it was built by a company who takes pride in their work. I'll definitely be reaching out to this company again for future projects.
Lee you are great and you have amazing team working with you.
Excellence all around. Thank you indeed.
- Approximate cost of services:
- $3,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?