Don’t let their prices seduce you into hiring them. They don’t care about your lawn. You will never hear a “yes” or “we will do that for you” from them after hiring.
I bought their premium service and I re-applied almost everything by myself. In May when it is the most important time for weed control, they were too busy to apply weed control for me, so I bought a liquid weed killer and applied it two times before they came. Later in August when it was the grub control golden time, they didn’t apply it properly and the yellow areas kept growing. When I asked them that based on the guarantee to come and re-apply , I received this ridiculous response:
“We do not provide free re-treats for our grub control. If you like another visit it will be 34.99+taxes . Guarantee only applies to any other product. We switched to this new grub control which is significantly more expensive than the old stuff.”
Anyways, Note that they don’t care about their customers and they are extremely irresponsible people. Stay away from them.
- Approximate cost of services:
- $350.00
- Company Response
We apply the weed control starting beginning of May to mid June. This year we tried our best to accommodate customers who requested their weed control ASAP but due to covid early in the season and being delayed it's was hard for us this year only. Customers like these don't understand that it is a process. Even if we spray in early May your weeds will regrow in a few weeks which is why we complete 4 weed sprays spread out. I'm not sure why you think we didn't apply grub control in August when we finished last week all our grub control applications before September? This customer called a few days after the grub control application and said it didn't work. Of course it didn't work it takes time for the grubs to die. The grub control is a free add on so we do not prices free applications for this. We care about customers but when we explain everything to customers and still they believe they are the experts --- our hands become tied.