Home Smartz Experts

Home Automation
Whitby ON L1N 1C4
Write a Review
Write a Review


HomeStars
Home Automation
Home Smartz Experts
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Home Smartz Experts

Average customer rating:
10 10 (87 reviews)

Sort by

Nadine from Whitby
Nadine from Whitby
2 reviews Whitby, ON
10/10

Wall Mounts

Wayne came to my home and assembled two wall mounts in my home. He was very courteous and meticulous. He even cleaned up after himself from mess that the wall made. Wayne was very polite, knows exactly what he is doing/ talking about and affordable! I will be calling Wayne again in a few months for more electronic work around my home. Thanks Wayne!

Approximate cost of services:
$280.00
Was this review helpful?
Company Response

Glad to help you out Nadine. Will need to get you setup with that HD antenna in the Spring. Thanks for your review.

Keith and Suzanne from Whitby
Keith and Suzanne from Whitby
3 reviews Whitby, ON
10/10

Home theatre installation

On the recommendation of friends, we contacted Wayne to do the pre-wiring for wall and ceiling speakers just after the demo stage of renovating our basement. Wayne responded promptly and was able to accomodate our short timeline to get the pre-wiriing done before the drywalling began. Wayne worked well with our contractor, his crew and the electrician. Wayne returned to install the speakers, TV and all of the audio components in both the main area and the home gym. Wayne also suggested adding a couple of additional wireless routers in the home to increase our signal strength throughout the house and this has been very helpful with the use of WiFi for laptops, tablets, smartphones etc. I can't emphasize enough how organized, thorough and fastidious Wayne is with his work. I would not hesitate to use Homesmartz/Wayne's services again for any future wiring/security/computer/hometheatre projects.

Approximate cost of services:
$2,500.00
Was this review helpful?
Company Response

Keith / Suzanne - Thanks for trusting me with your project and your kind review. Glad to meet you and be able to help out with everything. I now have a new computer tech support guy that can help you out as well.

Mark
Mark
14 reviews Whitby, ON
10/10

Pre wire A/V and setup

Hired Wayne to pre wire for our basement reno and then setup everything after. From start to finish Wayne is great. Hired wired internet for us for our home theatre, setup all the a/v equipement, etc, all the things I just didn't have time for and now realize I am out of touch with, Wayne knows his stuff! I will be getting him back to do more!

Approximate cost of services:
$1,200.00
Was this review helpful?
Company Response

Thanks Mark. It's great when I can get involved before the renovation begins and see it through to the end. Hope you get some time to enjoy!

al from Ajax
al from Ajax
10 reviews Whitby, ON
10/10

Surveillance camera install

Had Wayne back for a second time to install security cameras around my house. Wayne once again showed how particular he is with his work. Excellent job... 8 cameras installed with all wires hidden. No mess/cutting to my interior drywall. Wayne cleaned up everything after he's done for the day. And came in on The quote originally given. Very professional job. Trust your project with Wayne he will get it done right the first time. Thanks again Wayne.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Al - Thanks again for all the work and sharing your review, glad to help you out. We should compare notes on the Android media boxes later. I've been testing out some updated firmware and plan to try the new 4K model soon!

Will Brisebois from Oshawa
Will Brisebois from Oshawa
4 reviews Oshawa, ON
10/10

HD Antenna install

I have used homesmartz twice in the past for TV mounting and I was very pleased with Wayne on both occasions. His prices are fair and he always goes above and beyond to ensure the client is happy.

I noticed via his Facebook page that he also installs HD antennas, so I enquired about cost etc. Wayne responded quickly with his price and recommendation.

On the day of install Wayne arrive and we discussed location etc. The entire install took just over 3 hours and I was able to receive 25+ HD channels for FREE.

I will definitely recommend Homesmartz to friends and family in the future.

Approximate cost of services:
$350.00
Was this review helpful?
Company Response

Thanks for sharing Will. Glad to help out again!

Erwin M from Ajax
Erwin M from Ajax
2 reviews Ajax, ON
10/10

Mounting TV on wall and more!

Not being much of a DIY'er, I was searching around for tutorials on how to mount a flat screen and conceal cables behind the wall. I'm glad I stumbled upon HomeSmartZ.

Pre-work:

When I emailed the company, Wayne responded very promptly, and was very courteous and professional, answering any questions I had. All emails after that were responded to quickly.

Job:

Wayne arrived on time and, just like his email communications, friendly and professional. He took a look at the work that needed to be done, and offered suggestions, making sure that I had the final say, as opposed to forcing opinions on me.

When the work began, Wayne was kind enough to offer free cables, as some of my existing ones were not long enough.

Where Wayne went above and beyond was when he offered (free of charge) to move my wireless modem from my basement to my living room, where I would get a better signal throughout the house. This included re-routing the wires from the basement to my living room, and still being able to eliminate any clutter.

At 8:30 pm, people usually want to get the job done and go home, but Wayne took his time, making sure the job was done right.

Post-job:

Once the job was done, Wayne tested everything to make sure everything was working right, even making sure my WiFi signal was strong throughout the house, which made a noticeable difference. He made sure that the workspace was cleaned up, and left the area cleaner than before he came :)

Price:

For the professionalism and the outstanding quality of work, the price I paid was more than reasonable and well worth it. It's so much better than what the bog box stores offer, and I can bet that the quality of work can't compare to Wayne's.

Overall:

The experience was a great one, and I would definitely recommend HomeSmartZ to my friends and family. It's independent companies like this that regain my trust, and will definitely give Wayne a call when I need another job like this done.

**NOTE** Images are sideways. But you get the picture

Approximate cost of services:
$250.00
Was this review helpful?
Company Response

Some are nervous to step away from the "big box" outlets despite the great service local businesses can offer. Reviews like yours help them out. Thanks!

Al from Whitby
Al from Whitby
1 review Whitby, ON
10/10

Tv mount, antenna install, network

Wayne installed a tv antenna on the exterior of the house, mounted two TV's (one above the fireplace) and connected all of my Ethernet cables to work in every room. From the first meeting Wayne explained everything he was planning on doing. Prior to work beginning Wayne came back with an estimate fully explaining all the work he was going to do. Wayne ran all of the wires required from the basement to the TVs (including HDMI, Ethernet, and cable). He organized and labeled the mess of cables that were left by the previous homeowner. He mounted both of the TV's. He connected every room with Ethernet and set up my wifi connection so it would work flawlessly. Wayne configured and tested everything that he touched to ensure it was working at it's best. Wayne took his time with every aspect of the job and treated my house like it was his own. He even vacuumed the area after everyday of work. The finished product is amazing. I'm very happy with the quality of work. Wayne is a perfectionist to say the least.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Al - Welcome to Whitby, glad I could help you out with your new home and going cable-free. Thanks for the kind review!

John Y.
John Y.
10 reviews Whitby, ON
10/10

Whole house cat6 wiring & home theatre installation and setup

Wayne was on time for the scheduled first appointment. The project took roughly two days in length. He is a great professional, both amicable and patient, who took the time to listen to what you needed and to offer any suggestions for improvement that you don't think of. Overall a terrific guy to work with!
The project included whole house cat6 wiring from the basement to all the rooms in the house. He explained his whole plan of cable pulling after I showed him where I wanted each cat6 wall jack. Wayne cleaned up after himself after each day and even though I work in the IT industry, he took his time to explain each step making sure I understood everything and did not leave any room to be lost in jargon.

He also helped me setting up my whole basement theatre entertainment system, offering even to help me pick up my stereo system and receiver boxes from the local a/v shop without additional cost! What a guy!!

He unboxed everything, mounted my 150" projector screen, ran in-wall wiring plus plates, helped me move vertical blinds to be better positioned, repositioned a duct conduit and vent so that it wasn't blowing up against the screen, made sure all wiring was hidden and tidy. Even help me paint various spots! (I wanted the whole theatre room blacked out). Moved all empty boxes into a storage area. Vacuumed after himself. Went ABOVE AND BEYOND your typical person. I can't say enough how much I endorse this guy. I would definitely choose him over the big boxed stores where you are just a number!!
After all the work, Wayne is even visiting a few days later to make sure everything is great and tuned/tweaked.

Support your local family business. Choose HomeSmartz!

Approximate cost of services:
$2,000.00
Was this review helpful?
Company Response

John - It was great to meet you and help out with your new home. My other customers will be jealous of your super size screen. Thank you so much for your support and kind review.

Mark from Bowmnville
Mark from Bowmnville
6 reviews Oshawa, ON
10/10

Mounting TV

Contacted Wayne after finding his website and reading all of the positive reviews. I was pleasantly surprised that Wayne responded to my inquiry within 10 minutes of me sending an email on a Monday night. I wasn't expecting any sort of response until at least the next day. Wayne and I made arrangements for him to come by on the Thursday evening and Wayne committed to contacting me Thursday during the day to nail down a time. Wayne followed through and contacted me around noon Thursday and let me know he'd be over between 5 and 530. Wayne arrived right on time at 5pm sharp.

Wayne was very personable, professional and spent time explains what he would be doing and ensuring I was okay with the placement of the TV and mount. Once he had mounted the TV he also took the time to ensure the cables were hidden nicely and also showed me the proper way for crimping cable. Wayne cleaned up the work area when he finished and you would never know anyone had been here except for the masterpiece now on the wall. I was extremely impressed with his workmanship and have already made arrangements for Wayne to come back in July to mount my 70" TV in the basement. Thanks again Wayne for the great job you did. I'm loving the new set up!

Approximate cost of services:
$100.00
Was this review helpful?
Company Response

Mark - Thanks for the review...will see you in July for that big screen!

Mark from Whitby
Mark from Whitby
9 reviews Whitby, ON
10/10

Plasma Tv mount and shelving

From the first email conversation Wayne showed true professionalism. He wanted to know as much detail as I could provide. When he arrived he had floor mats, a vacuum and removed his shoes... this showed me he really wanted to take care while he worked. Through out the installation he asked me for input and explained why he was doing what he was doing while providing suggestions. He took extreme care while he concealed all the wiring, ensured everything was level and after he cleaned up he took additional care and cleaned off the 50" screen.

There were no hidden costs at anytime. He was upfront and honest throughout the process. I would recommend him to anyone and we are actually having him come back this week to mount our 50" 3D tv.

Thank you Wayne... very impressed.

Approximate cost of services:
$280.00
Was this review helpful?
Company Response

Mark - Thanks for the kind words, glad to help you out. Enjoy the new TV!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Home Smartz Experts

Your smart home and theatre experts. From television and large screen projectors to smart thermostats and security cameras, we're here to help you with technology in your home. You need a service expert for today's modern home...that's us! We are a local based business that offers excellent service at a reasonable price and thanks to many referrals, continues to compete well against the larger big box stores. We encourage all customers to share reviews and follow us on social media platforms such as Facebook and Google
--- The smart home today. Imagine the convenience of a door security camera and unlocking your front door from your phone. Outdoor LED lighting on smart daylight schedule timing. Get email and text alerts when your security or smoke alarm is activated. Save energy with smart wifi thermostats. Download and stream over your wireless Internet with ease throughout your entire home. Play music from your phone throughout your home on speakers installed anywhere you like, even the patio. Spend the evening out at home instead and enjoy a cinema like experience with THX surround sound and theater screens to match. Watch the big game on your wall mounted LED TV. Share and backup files, photos, videos & music.

CATEGORIES
Home Theater and Home Automation
PRODUCTS
Audio& video - televisions, speakers, universal remote controls, soundbar, projector, screen, HDMI cable, wire, wall mount bracket, wall cabinet furniture, media shelf, media cabinet, IR remote repeater kits, HDTV antenna Networking - wireless router, Ethernet switch, cat5e / cat6 jacks Smart Home - wifi thermostat, security camera, door locks, video door intercom
SERVICES
Your technology specialists for projects big or small. Residential and commercial installations from consultation, pre-wiring through to final setup and configurations. If you are renovating, we will guide you through the process, ensure all things are in place at each major stage and keep your project on track.
BRANDS
SONY, BOSE, SONOS, KLIPSCH, Samsung, LG, KEF, Panasonic, Sharp, NEST, Russound, Honeywell, zWave, Insteon, RING, Elite Screens, Epson, Elune Vision, BenQ, Optoma, Dahua, Galaxy, Onkyo, Logitech, Linksys, Cisco, ActionTec, MyGica, QNAP, Seagate, Western Digital, Leviton, CISCO, Linksys, Netgear, Android TV, Google TV
STYLES
The most common thing our customers want is a clean, clutter-free installation with all cables free from sight. Some want all the bells and whistles but discreet and blending into their own decor. Others want to proudly display their audio/video systems. We match your decor, your style with a clean and simple installation.
SPECIALITIES
home theater, smart home automation, wireless & wired networking, cable fishing, computers, security cameras, OTA HDTV antenna, TV wall mount installation, VoIP telephone, Android TV boxes
WEBSITE
https://www.homesmartZ.ca
YEAR ESTABLISHED
2012
NUMBER OF EMPLOYEES
1
PAYMENT METHOD
INTERAC Debit, VISA, Mastercard, American Express, Discover, INTERAC e-transfer, Paypal, Android Pay, Apple Pay, CASH
LICENSES
NEST Pro, BOSE certified, RUSSOUND certified
MEMBERSHIPS
CEDIA (leading authority in the home technology industry), CANASA (Canadian Security Association)
LIABILITY INSURANCE
Yes
DIPLOMAS
Applied Information Technology diploma, CEDIA training
PROJECT MINIMUM
$100
PROJECT RATE
Local area: $75 per hour / Additional fees apply to downtown and locations outside local area
WRITTEN CONTRACT
Yes
WARRANTY TERMS
2 year guarantee on all installation work. Product warranty by manufacturer varies.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.