GUESS WHAT?...... READ THE VERY LAST LINE OF YOUR RECEIPT!
Beautiful store, excellent options. Purchased a fixture that was promised in a week and arrived longer than that. Once received, we had taken a final look at the renovation and realized that the fixture would not be a good fit for the room. The fixture was still in the box, my wife called to return and was immediately notified that there would be a 25% restocking fee! Funny how that wasn't mentioned when purchasing, especially since it had to be ordered- you would think (reasonably) that this would be made clear upfront. Very blunt, very dismissive and for us very disappointing. First and LAST visit to this store. I am sure that they don't enjoy repeat business, that's for sure!
- Approximate cost of services:
- $750.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?