Crucial Roof Services Ltd

Our concrete tile roof began leaking in January this year. With a few questions about our roof, Greg practically trouble shot the problem over the phone. He was over to the house within a few days (I has assured him we did not have a deluge), identified the probable leak location, directed me to helpful educational information on his blog site describing the nature of the problem he suspected we had, and promptly provided a reasonable quote to do the work. Greg was over within a few days, photographed the job, found evidence of the active leak (which he suspected but of which I was uncertain because of its location quite lateral to the ingress into the kitchen) and effected repair. The next downfall came and went and we're bone dry. In sum, Greg was prompt, professional, helpful and, to my mind, reasonable in his pricing. He did exactly the repair that was needed and no more than that, demonstrating to me that he is an honourable man. He did not seek to use my ignorance about construction matters to fan anxiety in order to "oversell" the extent of work required. Thanks Greg!

It's not to often these days I write a review, however with Greg's prompt & professional service I felt it necessary to share my experience. Greg managed not only to find the concrete tiles I requested but was on the job 48 hours after I contracted him and finished the job in a timely manner with no mess! All debris etc. was cleared through the stages of work being completed.
I would recommend Greg to friends & associates anytime! Greg & his Company gets a BIG 10 from our Family! Thank you

I am completely happy with the work that Greg and his staff did on the roof of my house . As my roof is 26 years old, Greg was able to find concrete tiles to match as best as he could to replace the broken tiles . He was able to complete the job even with unexpected obstacles .
Greg is knowledgeable about tile roofs and what was best for my roof. He is honest, punctual , and reliable. His pricing is fair value
for the money. I would defintely recommend him as a qualified and reliable roofer .

I had called a number of roofers (all with high ratings at Homestars) to look at my roofing issues but the response rate from many companies was poor. The majority did not even bother to return my call or I had to call them a second time. One exception was Greg from Crucial Roof Services who I was able to reach right away. After I explained my problem by e-mail he kept me informed as to when he could inspect my roof. Even after he couldn't make it on one particular weekend he promptly notified me. When he did have a chance to inspect my roof, he took pictures and wrote captions in an e-mail to describe what the problem areas were and provided a quote with the scope of the work required. Another roofer who inspected my roof told me that I needed major work done, basically a new roof costing $13K. Greg mentioned that my roof was in good enough shape that only minor repairs needed to be done. Based on the cost difference, it was a no-brainer to have Greg do the work. Once I told him to proceed with the work, he came the next day and finished the repairs on my torch-on membrane roof. He e-mailed me before and after pictures to illustrate the repairs that he had done and wrote short captions for each picture so that I could follow his work. He even did some extra repairs without additional cost over his initial quote. Overall, Greg was courteous and responsive to all of my questions via phone call or through e-mail. Compared to the other roofers that I contacted, Greg is certainly one who believes in providing good customer service. I would definitely hire him again to do my roof repairs.

A leak occured with the skylight. Searched around and found Greg. Due to the excellent reviews,I decided to go with him.Thank goodness we did. He was on time and his cost was resasonable. He later emailed a detailed report of what he did and pointed out potenial issues that needs to be addressed. Also, a tip for home buyers; get a roof expert such as Greg to check the roof as home inspectors dont know what to look for and does a general once over (at least that's what i've experienced)

After getting the inspection report from purchasing our first home it mentioned a myriad of roof repairs. I contacted a number of roofing companies with the list of problems. Greg from Crucial roof was great in getting back to us right away. They were able to do a free estimate within a couple days and wrote us a summary complete with pictures. After we agreed to the work they were able to get it all done quickly and efficiently with no hassle to us. I would definitely recommend them in the future.

This company offers reasonable price. He does job on a timely basis. He took many pictures of my room after the job was completed. I highly recommend this company. My brother used them also.

I have used Crucial Roof Services for three rounds of repair / maintenance. The estimate was bang on, work & communication couldn't be more professional, and was provided a photo log of repairs done. I would recommend this company to anyone I know that is in need of roof work.

I recently purchased a home with a tile roof. The inspection report stated that there were areas on the roof that needed minor pro-active attention. The first roofer I contacted cut me off mid-sentence and tried to pressure me into replacing the roof. The second roofer cut me off mid-sentence and told me he would call back, but he never did. The third roofer I contacted was Greg. I left a message on his voicemail and wondered if he would get back to me. Greg followed up and left two messages (since I had taken a day off and was out of the office) and once we got in touch with each other he suggested that I email him the relevant sections of the home inspection report. Within a few days Greg went up on the roof to do a free inspection. He emailed his findings along with pictures and links to his blog articles. He also told me that the roof had a long life and only minor repairs were needed and that it would be recommended, but not necessary right away, to replace the skylights. The prices he quoted were very reasonable and he answered my questions promptly. After I gave the go-ahead to do just the repairs, Greg got them done quickly and emailed me the photo documentation and invoice that evening. Once he received my payment he also promptly emailed me the receipt. Greg is knowledgeable and honest and charges a reasonable price. I would go with his services again (e.g. when I've saved up enough for the skylight replacement) and I have already recommended him to some co-workers/friends.

I recently purchased a house with a metal roof and the home inspector recommended that I have the roof looked into by a roofing company as he noticed some things from the attic that I should be concerned about. I brought in the roofing company that I normally worked and they indicated that the fasteners (specifically the gaskets) are failing. Once I purchased the house, I interviewed a few roofing company. Crucial roofing is one of only 3 companies that recommended to me that I should only replace the fasteners (no need to replace the entire roof). Greg said that my 26 year old metal roof has a lot of life left on it and that a section of my roof (torched on) is still good for a few more years. No point in replacing the roof at this time. The other roofing companies were way off by recommending that I replace the entire roof now. After receiving quotes from the 3 companies, I went with Crucial Roofing. One of the reason is that, Greg was responsive to my questions prior to the work being done. Unlike the other two companies whom I had to call a few times to get an answer. He also managed to address my concern about my wooden fascia board by having his metal sheet take care of it (covering them with metal). Now there's no need for me to paint them every other year and it looks great. Greg and his team re-fastened my roof in one day (done by mid afternoon and they started around 8 am). He and his team took the time to clean any debris near where the water drains to my downspout. I asked him to clean the metal caps as well as my skylight and Greg did so without hesitation. Greg also noticed and took a picture of a broken tile roof that has clearly shifted off of my neighbours roof. Needless to say my neighbour was very appreciative and hopefully will call Crucial for the repair. Overall I'm quite happy with the work that was completed by Crucial roofing. I think Greg and his team value a long term relationship with each of their customers they deal with by being sincere up front, perform quality work and provide them at a fair price. Crucial roofing is now my "go to" roofing company.