This company is a sub-contractor for Sears Home Repair, they failed to show on 3 difference occasions, have yet to repair the problem, and over $400 later we have completely given up on them. They lack integrity, told us time and again not only would they show up but that the washing machine was fixed. Everytime they came back, another new part, and the same result - absolutely horrible experience, no resolution and they don't stand behind their work. Absolutely criminal to charge for part after part without ever fixing it. Stay as far away as possible from this company.