My wife and I decided to replace the countertops in our kitchen and bathrooms and searched throughout Ottawa for the "best" granite installers at the "best" price. We obtained numerous quotes (including Costco), and with so many choices, and with companies promising the same things it was difficult for us to finally decide. However, we did narrow our choice between TNT and one other granite installer - based upon price and service. I was hesitant to select TNT because I could not find any reviews online - but in the end, chose them based upon their price, as well as the fantastic customer service from their employee (Trista) - as I asked her a ton of questions during the selection process, and she was always happy to answer them - with a smile. TNT were quick to template our kitchen and finalize our quote. We asked TNT to keep us informed and involved in the layout and cutting of the granite (as the granite had a distinctive pattern), and they were more than supportive to let us have the "final say" before they finalized everything. They promised to install our countertops within 10 days - and delivered in 8. The installation went smoothly, and exactly how we discussed. TNT's willingness to work with us at every step resulted in us getting exactly what we wanted (no surprises).
The experience with TNT was fabulous - they did not make me feel like a "number" or "just another job", and I would not hesitate to recommend them to family and friends. If you are looking at granite countertops - go to TNT - you will not regret it!