Weather Pro Windows And Doors

Weather Pro crew were very professional and courteous. They did a great job and cleaned up all of the mess. It looks better than I expected. I will definitely use them again when needed.

I generally, I do not write reviews but I wanted to share our story with this company. On July/30/2021 we signed contract for custom patio door supply and installation with Weather PRO sales manager and processed deposit for the service. Two days later installers came to verify dimensions stated in contract, and dimensions were confirmed accurate. Two weeks later, I received another call regarding measurements verification visit by the installer, it was somewhat concerning but still no red flag. On Oct/05/2021 I received phone call from Weather PRO office regarding the update of our door delivery and we were told door will arrive in Calgary on Oct/25th and Installation will be scheduled after that. However, on Oct/15th received phone call regarding the door delivery confirmation and installation was schedule for Oct/18th, between 9-11 am. Somewhere around noon received another phone call that installation has to be moved to the next day, Tuesday. Finally installer arrived on Tuesday, removed our existing patio door, in destroying it completely manner, going to his trailer to get new door performing measurement confirmation and telling us the received door is 4" wider than our frame. That night we spent with cardboard on our patio door, with outside temperature at night being close to zero Celsius. We did not sleep at all that night. In my two conversations with sales manager, next day, I got the answer he will check what installer and head office and will let us know about solution. He has never called us back. Keep in mid, heavy rain was forecasted for Friday with rapid temperature drop, we were panicking. Next day, Wednesday, installer shows up at our door , at around 2 pm, telling us retrofitting our door frame is the only solution, since replacement door would be 2 months away and can't be installed in mid winter . He started cutting our drywall, retrofitting door header reducing double heather supporting posts to single, cutting external sheeting and vinyl siding to accommodate for wider door. Installer left our house at around 11 pm that night, with door being finally installed. Door trims where installed next day and covered uneven external sheeting and vinyl siding cuts. No sheeting cuts were weather sealed with tape nor sheeting ends nailed to the header posts. Currently going through hurdles of the door outstanding balance beyond our clear understanding the real issue as they have required info on file and shall be just matter of processing charges and sending receipt.
We do not believe we shall be charged for the service as the supplied and installed door not matching dimensions on the contract All in all, we consider installed door being temporary solution until spring and will have to restore our door frame, surrounding sheeting, drywall, Tyvek wrap and vinyl siding to the original state and desired door installed with different vendor.

They were very attentive, responsive, and quality of work was good. They installed new windows in my new house and it’s looking beautiful. We had absolutely no problems and recommend weather pro to anyone.

Highly recommend weather pro. My new door is beautiful and is the highlight of home. A friend came over after my new door was installed and told me the energy in my home had completely changed and it felt so much more warm and comforting. The company is easy to work with, have stellar service and exceptional products.

Components they installed are high quality, without the high cost. Installation crews are second to none! The jobs were completed quickly and professionally. They even took the time to spin us up on all the features of the windows and doors. I could not be happier with the product and the installation.

Had a great experience with weather pro. Good product, reasonable price, good warranty. The installation company was professional, friendly and conscientious. Did a great job with the install and seemed genuinely concerned with their quality of work and the clean-up afterwards. Would definitely recommend. We love our new windows.

Very nice experience, and glad to support a local small business! They were patient allowing me time to consider all of my options and answering ALL of my many questions before making my final decision. The installation went very smoothly, too. I will certainly recommend to friends and family.

Working with Weather Pro was a great experience. The windows they put in are fantastic. The installation team was very professional and quick. Love how they look too! Thank you

This whole process could not have been made any easier. From the initial ordering to the install, it was all very professional, smooth install and the best price out there. I highly recommend Weather Pro!

The staff was always helpful and in constant communication with the status of the job. Once the job was scheduled, they were on time within the window and performed a very clean, expeditious and professional installation.