Doctor Rooter

Formerly RED SEAL MECHANICAL LTD
Drain Services
Toronto ON M8Z 4B7
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94%

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Reviews for Doctor Rooter

Average customer rating:
9.6 10 (290 reviews)

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Paul Wilkins from Mississauga
Paul Wilkins from Mississauga
1 review Mississauga, ON
10/10

WATERPROOFING JOB

We have got a leak after intensive rains this summer, walls started leaking after the first downfall plus the moisture is very high at summer time, I suppose everyone knows how it is here… We received several estimates and chose Doctor Rooter Company based on their observation to details and professional approach. The work has been started and done on time, even earlier than we expected. They paid attention to all details thought the process on the exterior and interior part of the house. We worked through Alex and all the time he asked for my permission to go further especially when they were doing the outside part, notifying myself about each step they do. Everything had been sorted out and finished impeccably with thrift and care. We absolutely testify that the job was done excellent! Doctor Rooter Company has a great workmanship and it was a pleasure to work with them from the beginning to the end. I recommend to anyone who faced the same sort of a problem to not hesitate and go with them!

Approximate cost of services:
$22,000.00
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Company Response

Hi Paul, thank you very much for reviewing our service, we appreciate that. Dump, leaky basement is actually a common problem with the older homes. And exterior waterproofing is the best probable solution for solving it. Doctor Rooter crew is an expert in that area, we enjoyed dealing with you through all the project. Thanks Paul for choosing Doctor Rooter, warmest regards to you and your family!

Annie from Toronto
Annie from Toronto
1 review Old Toronto, ON
10/10

Drain camera inspection, moisture basement inspection

For sure purchasing a house it’s one of the most problematic purchases that you could do especially when it’s your first time. We were intended to buy the house, good pricing and convenient location. Nevertheless I did a quick search on all possible issues and pitfalls, found out that there might be a lot of problems with drain system and basement as well. So, I insisted on the drain and moisture basement inspection. Doctor Rooter helped us out, it’s a great company to deal with! They did drain camera inspection and recorded a CD for us to check. Also they checked the basement on moisture with a special detector. Fortunately there wasn't any problem with the house and we sealed the deal confidently. For the service they made we paid about 250$, but the sellers put it under their expenses. Recently we moved in and happy with our new purchase.

Approximate cost of services:
$250.00
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Company Response

Hi Annie thank you very much for your amazing words. Major decisions like purchase of the house is always an exciting, but also a big concern. Sometimes it is better to measure twice and cut once, than you would be certain about your decision. Congratulations from all Doctor Rooter crew and we are so glad that we were able to help you and look forward to handling all your other plumbing and draining needs in the future. Warmest regards.

NATALIA from Toronto
NATALIA from Toronto
1 review Old Toronto, ON
10/10

Kitchen sink - pipe.

We are pleased to provide this letter of a reference for Doctor Rooters employee name Oleg. Though he has worked for us only for a short time, him and his representing company have impressed us with their punctuality, professionalism, and strong work ethic. Our company L&N Diamond Cleaning were having problems with our kitchen sink (pipe) and had made the right decision with hiring Doctor Rooter for this task. Thank you for making this task a simple and easy one for us and we will be happy to call again for any future issues that our company will face. We will be happy to call Doctor Rooter for their great service and price.

Approximate cost of services:
$150.00
1 of 1 people found this review helpful.
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Company Response

Thank you Natalia for your kind review. Doctor Rooter company certainly appreciate your business and look forward to being there for you in the future.

Mirella from Old Toronto
Mirella from Old Toronto
1 review Old Toronto, ON
10/10

Waterproofing around my house

This summer we faced a new problem, in our house after a huge downfalls a first signs of destructive moisture showed up. Initially it was only a small black spots on the top of the wall in the basement, especially in the corners. The next week, it was a couple days of raining at row and over these days it grew larger. So I started search for a waterproofing company. There was a work up the street and I talked to the neighbors, they assured me that they work with the Doctor Rooter for a while and know Oleg rather well, that he is good and dependable guy. So, I asked for his contacts and set an appointment on Monday.
What I would love to notice, I was impressed by the young guy's attitude towards work, from the first 15 minutes it was obvious, I deal with a professional and my doubts disappear. Oleg cleared up all questions and what is important in easy and comprehendible way to me. He had couple of options to choose from which is perfect for me, I stuck to the most appropriate, because I wanted to get a quality and fit into the budget as well. The project began almost immediately, the next business day Doctor Rooter's group came by with all necessarily equipment and also called for gas pipe location. The work was done fast and honestly, very clean. I thank Doctor Rooter, appreciate their service, would recommend them to anyone who had a hard time to find quality and price All-in-One!

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Company Response

Hi Mirella, thank you for taking time and sharing your experience with others. We appreciate that. Doctor Rooter did external waterproofing of the basement in your house, and we enjoyed dealing with you. Though it was very busy this season, but we are not afraid of hard work. It was very tight on time, but nevertheless every project have been done with the same accuracy and quality. Doctor Rooter crew have written rules and rigid standards that we always follow. Our goal is to fulfill duties entirely and we would love to know that customer appreciate that. Mirella, thank you for choosing Doctor Rooter and we always there for you! Doctor Rooter ready to be your contractor in plumbing, draining and waterproofing any time.
Dr Rooter

JP Casino from Leslieville
JP Casino from Leslieville
2 reviews Old Toronto, ON
10/10

city drain replacement

We were referred to Oleg for some backflow issues in our basement. After a quick visit, Oleg was able to assess the two contributing issues, indoor and outdoors, and provide us with his best & most cost-efficient recommendation.

The crew completely isolated the indoors area to minimize the amount of cleanup required afterwards. The outdoors area was treated similarly and the impact to our property was minimal.

These guys work HARD - managed to juggle timelines with another job to be able to get the work done as quickly as possible. They were courteous and considerate of the fact that our chile & family needed regular access to water/drainage.

Oleg manages his team very well and is excellent to work with. He provided my neighbour with a quote for additional work, and we'll be calling him back to take care of a lower priority item very soon.

Approximate cost of services:
$5,000.00
2 of 2 people found this review helpful.
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Company Response

Hi JP, we very glad to hear from you! Doctor Rooter strives to start every project on the right foot, and keep it same way ,we appreciate returning clients, it is very important for us. Doctor Rooter workers need to be courteous and considerate to our customers, beside being proficient in the work area. Because qualified plumbing service is far from just well done job. Thank you for sharing your experience with others and choosing Doctor Rooter! We happy to be your preferred contractor plumbing, draining and waterproofing in the future.
Dr Rooter

JP  from Etobicoke
JP from Etobicoke
1 review Etobicoke, ON
10/10

Plumbing,Dishwasher, Fridge

Doctor Rooter , its very reliable company that you can trust. Me and my wife just bought new condo and we decided to change all our appliances. We interview several companies that can change our dishwasher and hook up water line to the fridge. We found this company on the web. They did great and quick job , and work the way suppose to work. Thank to guy!

Approximate cost of services:
$0.00
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Company Response

JP thank you for reviewing our service, we appreciate that. It is our goal to succeed in every project and leave our customers absolutely satisfied. Thank you for choosing Doctor Rooter, our crew always ready to provide qualified plumbing, draining and waterproofing service!
Dr Rooter

Vlad from Richmond Hill
Vlad from Richmond Hill
1 review Richmond Hill, ON
10/10

Repairing Water Leaks

Recently we've got a problem, first of i noticed there is a low water pressure and then it was suspicious moisture in the basement.So,i didnt wait for long and searched for a company , called doctor rooter, my colleague advised me, and they did there job great, in one day the situation was resolved: quick,clean and fair. Oleg accountable for the results of the service,decisions and actions,thank you so much!

Approximate cost of services:
$700.00
1 of 1 people found this review helpful.
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Company Response

Hi Vladimir, thank you for reviewing our service, all Doctor Rooter crew greatly appreciate that. And pass along our thanks to your colleague, word of moth is the key point in every business. So the problem was in the broken shut-off valve, which together with several pinholes in copper pipes caused lot of damage on the ceiling and the wall of the basement. Usually, leaking valve doesn't result in such expanses, but we replaces some copper pipes also, which because of time caroused and already had some pinholes. It is important to fix such problems asap not only because of growing destruction day by day, but it effects your family health as well. Thank you Vladimir for choosing Doctor Rooter and our company always ready be your provider in plumbing, draining and waterproofing services.
Dr Rooter

Liz in Scarborough
Liz in Scarborough
7 reviews SCARBOROUGH, ON
10/10

Clearing blocked drain, water cleanup, plumbing repair

Oleg is a life saver. We'd used him previously to underpin a house and do the rough plumbing in a large renovation and he did a great job for us then. Three weeks ago when Toronto was hit with a huge rain storm, he came to our rescue when a drain was plugged, resulting in basement flooding. Oleg drove in from Brampton late at night (after working at another job all day), staying until 2am, working to open a drain. He left only to go to get a pump to help in the cleanup and brought fans to the site to help dry out the basement- without being asked. Oleg identified a structural problem in the drain system that required opening the floor (showed us a blockage with his camera system) - returned a couple of days later and fixed the problem permanently. Oleg is a real professional. His work has always been excellent. Returns all calls, comes when he says he will come, quality of work is excellent, pleasant. Clean work site. I have no hesitation in recommending him.

Approximate cost of services:
$2,500.00
3 of 3 people found this review helpful.
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Company Response

Hi Liz, you are most welcome! Indeed rain storm this summer was immense and scared everyone all over Toronto and GTA, it was a hard time. Nevertheless Doctor Rooter company happy to hear in return and to know that efforts were not in vain. Certainly we would pass your special regards to Oleg, for sure he tried his best. Our customers have come to expect qualified and quick, fair service from Doctor Rooter. And we thank you for giving us an opportunity to help. We always there to provide plumbing, draining and waterproofing service for you at any time!
Dr Rooter

alex from ??????????
alex from ??????????
1 review ????-????, ON
10/10

drain cleaning

I have got a cloged drain which was really bad and was making a lot of mess. My friend has recomended Doctor Rooter so i called immediately. I got an estimate and and the work started shortly. Everything was done very quick, professional and the end product was very clean. Thank you Doctor Rooter.

Approximate cost of services:
$275.00
2 of 2 people found this review helpful.
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Company Response

Hi Alex, thank you for taking time to review our service. We so glad that our drain crew resolved issue at your home so quickly ,and you satisfied with our service. Doctor Rooter company is always ready to help and to be your plumbing, draining and waterproofing providers!
Dr Rooter

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Doctor Rooter

Doctor Rooter Inc. was established in 2012.
Doctor Rooter provides residential and commercial drain and waterproofing services in Toronto, Etobicoke and the GTA area 24 hours 7 days a week.
Doctor Rooter technicians in Toronto are fully licensed and insured. All of our guys are covered by WSIB. We are a family-owned and maintained business which makes us reliable.
Everything that we do happens under one roof and we don’t subcontract any of our work out to a third party.
Our technicians use the power flushing machine, and no-digging technology (torpedo and pipe bursting), which leaves your landscape untouched.
Our technicians will provide you with a free estimate and fixed prices
before you sign the contract.
Also all our customers obtain a contract with written transferable guarantee for 25 years

CATEGORIES
Drain Services
SERVICES
Waterproofing, Drain Services
YEAR ESTABLISHED
2012
NUMBER OF EMPLOYEES
11
PAYMENT METHOD
cheque, Visa, MasterCard, Debit
LICENSES
Master Plumber, Master Electrician, G1 Gas Tech
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 years TRANSFERABLE WARRANTY
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.