Doctor Rooter

Formerly RED SEAL MECHANICAL LTD
Drain Services
Toronto ON M8Z 4B7
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HomeStars  >  Waterproofing in Ajax , Brampton,Toronto  >  Doctor Rooter  >  Waterproofing
Private User
Private User
Private User reviews Oshawa, ON
8/10

Waterproofing

Waterproofing review in Oshawa

We had water damage in our basement. Steve was initially great to work with. He answered all my calls and texts promptly. All went pretty well. Igor and his guys did a wonderful job. They're nice, professional and such hard workers. Thanks Oleg for reaching out to us and made things right.

Approximate cost of services:
$15,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you very much Lisa fpr this feedback. It was a pleasure working with you. We wish you good luck with your house and hope you will never have any problems with anything in the future.

Previous versions of this review:

Lisa Ng
Private User
8 reviews Oshawa, ON
2/10

Waterproofing

Waterproofing review in Oshawa

We had water damage in our basement. Steve was initially great to work with. He answered all my calls and texts promptly. All went pretty well though communication became really poor after money was paid. I'm disappointed.

Approximate cost of services:
$15,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Lisa Ng
Private User
8 reviews Oshawa, ON
2/10

Waterproofing

Waterproofing review in Oshawa

We had water damage in our basement. Steve was initially great to work with. He answered all my calls and texts promptly. All went pretty well till I made the mistake of paying them before completely checking the job. They were no show time after time they promised to show up. No calls, no explanation. I'm very disappointed at their poor after sales service. I wish I would have gone with another company.

Approximate cost of services:
$15,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Lisa Ng
Private User
8 reviews Oshawa, ON
10/10

Waterproofing

Waterproofing review in Oshawa

We had water damage in our basement. Steve was great to work with. He is easy to work with, answered all my calls and texts promptly. His quote was better than 2 other I've gotten. Igor and his men start working on it in the next few days, digging, waterproofing, replacing the old weeping tiles with new ones, installed a sump pump and back water valve. They were efficient, professional, friendly and hard workers. They clean up well after themselves too. Great guys, highly recommended.

Approximate cost of services:
$15,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?