Hi everyone. This year we did a fair amount of work around our house and we had dealt with multiple trades contractors. While it's been a pleasure to deal with most of them there were a few bad marks. There were a few crews that took a very long time and it was stressful dealing with them. Dr. Rooter however is none of the latter.
We have contacted Dr. Rooter to deal with foundation repair as we had some basement leakage. Even though they are a busy company they had Yuri come out to assess the work scope the next day. It was a pleasure dealing with him as he explained us the root causes and best ways to address the issue. Also he presented multiple options to tackle the leakage.
As such we received a detailed quote next day and we didn't hesitate to go ahead with them. We had two more companies come out and price this work for us. While they also presented themselves in the professional manner they seemed very pushy and wanted to sign us right there on a spot, which we weren't really comfortable. This being said the work started in about one week. Yuri was there 8am sharp as he promised with 3 of his employees. After a quick chit-chat the work got started. Yuri gave out his guys instructions and they proceeded accordingly.
It took 3 days to fully finish the project. Guys worked really hard. They cleaned up after themselves everyday and installed pylons and caution tape to prevent us from falling into holes.
Enough said. It was a great experience dealing with Dr. Rooter. They got the job done, they answered the phone calls, cleaned up the site after themselves and did a few follow ups with us in the next month.
Greatly recommend their services.
- Approximate cost of services:
- $12,250.00
- Company Response
Thak you for a awesome rewiew Edward. Let us know if you need our help again.