Accu Serv Heating And Air Conditioning

Hi - thanks so much for the review! We aim to educate and provide as much helpful information as we can, so we're happy you're satisfied both with the work done and the service Kwame provided. We appreciate your business and hope to serve you again soon!
Best Regards,
The AccuServ Team

Appreciate the review Peter! We love hearing this because our team prides themselves on doing everything we can to make the process as seamless as possible.
Thanks!
The AccuServ Team

Thanks so much for the review! We pride ourselves on not just checking boxes, or over-prescribing replacements or new installs, but fully understanding the problem and following through to getting the job done quickly and efficiently, regardless of what it takes to make get it working correctly. So we're so happy to hear you're satisfied with the work!
Thanks again!
The AccuServ Team

Hey thanks so much for the review and recommendation! We pride ourselves on providing the absolute best service, workmanship, and information as we can, so we're happy to hear your feedback on the install. Appreciate it!
Best Regards,
The AccuServ Team

Thanks for sharing Mohamed! We appreciate you taking the time to give us some feedback, it means a lot to our team. We pride ourselves on providing the absolute best service, workmanship, and information as we can, so we're happy to hear your feedback on the install. Tankless is a beautiful thing :)
Thanks again!
The AccuServ Team

Thanks Kiran! Like we mentioned on the other review you left, it was an absolute pleasure working with you! Our team takes great pride in doing clean, efficient, and safe work so we're so happy to hear that you had a great experience with the install.
Thanks again!
The AccuServ Team

Thank you Lauren! Everyone on the team here really loves working with clients like you, so it was our pleasure. We take great pride in doing clean, efficient, and detailed work so we're so happy to hear that you had a great experience with the install.
Thanks again!
The AccuServ Team

Hello D,

I am one of the owners of AccuServ. I would love to assist you with this concern. I never want one of our customers to feel they have been taken advantage of.

This is why we developed our "Customer Guarantees" I'm not sure if you noticed the badge on our sleeves but wear it with pride. The badge represents our eight customer commitments. One of those is our "PRICING" guarantee that you learn more about here
http://www.accuservheating.com/guaranteed/

If you were unhappy with the price, you should have called me or said no to the service. But let me explain the difference between us and other companies. If you're unhappy with our service, we refund your money in full. If you believe that another company would have been able to rectify the situation for half of the price, we are more than happy to refund your money so you can explore that avenue.

I don't doubt the validity of your review although I am disappointed that you would not mention your concerns with any of our staff for resolution. Rather you choose to post a damaging review as "D", a customer name that not surprisingly does not show up in our customer database.

If you're just looking for a platform to vent, please proceed; Homestars is an excellent platform.

But if you used your real name, we would be able to locate your file and refund your money like we would with any other client.

If you would like to discuss this further or claim your refund, please feel to contact me directly at 647 973 4822.

Regards

Aaron

Thanks so much Silke! We appreciate you taking the time to give us some feedback, it means a lot to our team. We pride ourselves on not just checking boxes, but fully understanding the problem and following through to getting the job done quickly and efficiently, regardless of what it takes to make get it working correctly - so we were happy to come service your water heater and look forward to working with you in the future!
Best Regards,
The AccuServ Team