Sc Surveillance Solutions

I contacted four alarm security companies to get a quote on a video surveillance system and Eddie from SC Surveillance Solutions was the only person who offered to come to my house to take a look at what is really needed. Eddie came with his network technician, Bryan the following day and they explained to me the different types of video surveillance systems and the quality of the cameras. Their price was very competitive. The other companies gave me a quote on the phone but didn’t bother to give me much detail.

Installation that was supposed to take 6 to 8 hrs took much longer than expected due to the complexity of wiring a house without a basement. They came at 8:30 am and didn’t leave until after 7 pm. Bryan was extremely patient in fine-tuning the settings of the recorder and setting up both my laptop and tablet for remote viewing. Even though by this time it was getting late, both Eddie and Bryan wanted to take the time to do a thorough job and at no point did they seem to be in a hurry to leave. The house was kept neat and tidy afterwards.

Customer service support after installation was excellent. I emailed Bryan with a bunch of questions the day after and he spent over an hour on the phone helping me. He called again the next couple of days to check if everything was working OK.
I’m very happy to have chosen SC Surveillance Solutions for the job. They’re a small growing company with a personal touch. Both Eddie and Bryan are easy to work with. I have no hesitation in recommending them.

All I wanted was a video surveillance & DVR system but most companies wanted to completely revamp my alarm system and charge me a substantial monthly fee. Brian and his team at SC Surveillance listened to what I wanted and came up with an excellent solution and a very competitive estimate and no monthly fee. They made two visits to estimate and plan out the project - both visits were dead on time. I'm a neat freak and they took the time to run all the wires out of sight both inside and outside the house. It only took them 1.5 days to do the complete install of an 8 camera system along with hundreds of feet of cable. The only snag was a faulty camera from the manufacturer and they were back and had it replaced within 24 hours. Since the job was completed I have had several technical questions and they always respond to my emails with a phone call or email within hours.
They are a small business so you get to talk with the owners and they are on site for the install. They are pleasant and business like and appear to be strong technically.
I would hire them again in a heart beat.