Remodel Construction Company

General Contractors
Toronto ON M5R 2E2
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HomeStars  >  General Contractors in Toronto  >  Remodel Construction Company  >  Home Remodel - Warranty Claim
Whitby_Homeowner
Whitby_Homeowner
1 review Whitby, ON
10/10

Home Remodel - Warranty Claim

About 10 months ago, we hired Remodel construction do do a renovation on our house. They converted our basement into a beautiful living space and entertainment area with a wet kitchen, updated our laundry area and completely renovated our main floor kitchen and living space. The team was absolutely amazing and Chris was a pleasure to work with. Their work was high quality and they were extremely respectful of our space and left everything clean and tidy at the end of the work day. Chris was always available and excellent at communicating with us. We could not have been happier with their work! Fast Forward 11 months and we had a small issue with a sliding door. It was a part defect that we couldn't fix. I called Chris and he has one of his team come over the very next day to fix the issue with the door! That was amazing because the door couldn't work until repaired. Chris not only responded quickly but honoured his warranty without any issue at all. I can not recommend this company enough and can't imagine working with anyone else on future home projects. 10 Stars!!!

Approximate cost of services:
$200,000.00
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Company Response

We would like to thank you for your testimonial about your experience with our company for your renovation.

The renovation we completed for you was quite extensive involving over half of your home. We required architectural drawings along with plumbing, electrical and building permits in order to complete the necessary construction and comply with the requirements of the city.

It’s always important for us to respect our clients homes and we know that your home must be treated with respect as if it is our home. Leaving a clean and tidy construction site at the end of every day is just simply something that we do. We do it for you and for us. A clean and tidy job site is a safe place to work and live as you too need to navigate your home safely while it’s under construction.

We also believe in having good communication on any project this ensures that any problems that arise and questions or concerns can be answered quickly which also saves time and money for both you and us and also keeps the project going smoothly and on time.

We were really happy that we could assist with fixing the door hardware issues quickly. It wasn’t difficult but we knew exactly how to do this with little trouble.

It was a pleasure working with you on this renovation and also getting to know you and your family. We look forward to seeing you soon.

Thank you.

Chris and the entire team.