If you are considering SOS Appliance Repair, do yourself a favour and think again. I would not recommend them to my worst enemy.
I came across this company on the internet when my ice dispenser stopped working. What a big mistake. I wish I did some research before I called them.
They gave me the standard price of $80 of diagnostic fee for the technician to come and see what the problem is and of course they tell you that the $80 is waived if you end up using their services. The technician showed up and said that the problem is with the motor. He would try to fix it for $260. he unscrewed the motor and put it back on (literally 10 min job), tried it and it worked with a weird noise. When I asked him, he said it's normal. He charged me $300 for 30 min of work. He left and when the ice bin filled up with ice, I tried it again but guess what??? it did not work. I called the company and left few messages and wrote them couple of emails to try to get this resolved but no one has got back to me.
I don't understand how a company and a management like this can stay in business. my advice to anyone out there who is thinking of SOS is STAY AWAY!!!!
- Approximate cost of services:
- $300.00