Fortress Windows & Doors

Windows & Doors Installation & Service
Toronto ON M1S 5B2
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Reviews for Fortress Windows & Doors

Average customer rating:
9.9 10 (355 reviews)

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Private User
Private User
0 reviews Toronto, ON
10/10

Window Project

The job done was excellent and I will recommend this service to any other customer.

Approximate cost of services:
$5,720.00
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Company Response

Hi and thank you for your thoughts. Every client of ours is treated with the same level of respect no matter how big or small the job may be. Steve and the Fortress Team

Karen in Etobicoke
Karen in Etobicoke
4 reviews Toronto, ON
10/10

new eavestroughing

I have only good things to say about this company.
Steve was prompt in responding to my initial contact for help in November of 2020 and then again in March this year when I was ready to have my eaves replaced. The crew did a good job from start to finish. It is a big relief to have a reputable company come to your home and do sound work. Fortress Windows & Doors did live up to their reputation and my expectations.
Thanks very much. Hope to have you back again.
Karen M.

Approximate cost of services:
$3,800.00
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Company Response

Hello Karen, thank you for your review and for your trust in Fortress Windows and Doors. I've heard it said that " love is given but trust is earned". We earn the trust of our clients on every project! We are "old school", we really do care! All the best, Steve and the Fortress Team.

Maria
Maria
1 review Toronto, ON
10/10

Successful window installation

Richard's team arrived when promised, and did a wonderful job of removing our old windows, installing new ones, and explaining the operation of the new windows. The team did a fantastic job of cleaning up afterward. I am very happy with the results. Richard made a follow-up call to make sure everything was satisfactory and will call again in two weeks to check again.

Approximate cost of services:
$0.00
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Company Response

Hi Maria, thank you for your kind words. As a consumer, it is gratifying to know that you hired a company that really cares, and we do. We've had many customers comment on how easy it was to work with us and how difficult it had been to work with other contractors. We treat our customers the same way we'd like to be treated... it's very simple, and quite honestly, it's the ONLY way to business in my humble opinion. Thank you for choosing Fortress Windows and Doors! All the best, Steve and the Fortress Team

Charles
Charles
1 review Toronto, ON
10/10

Front door and basement window

The sales person was extremely helpful and informative. Was extremely happy with the whole process from start to the finishing installation. Would strongly recommend this company. Overjoyed with our front door!

Thank you to the team!

Approximate cost of services:
$4,000.00
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Company Response

Hello Charles, thank you for your feedback. Nothing makes us happier than when we have a satisfied customer who admires the project we did for them. Fair pricing, professional workmanship and top quality products will always win the day! Thank you for choosing Fortress Windows and Doors! Steve and the Fortress Team

Tim
Tim
1 review Toronto, ON
10/10

window

I am very thankful for the prompt quality service provided by Fortress Windows and Doors. I had a window installed by another company about one month ago. Unfortunately the window was not properly installed which delayed my bathroom renovation. I contacted Fortress………. and talk about excellent service! I explained that my renovation will be delayed if I don’t get the window problem fixed. They advised me that they had a crew working not too far from my address and they may be able to help me out when they finish the job they were at. Sure enough I get a call from Richard who told me they would come out when they were done. Steve, Richard and Andy came out later that afternoon. Steve checked out the window and commenced to level and realign the window and recap the aluminum trim. I am extremely grateful that Fortress made the effort to come out to help me in the late afternoon of the day I called. Besides doing a fantastic job with the window they are genuinely nice people. I highly recommend Fortress Windows and Doors.

Approximate cost of services:
$500.00
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Company Response

Hey Tim, thanks for the review. It can be so disappointing when you hire a "professional" to do a job and you get a "handyman" experience. I see this happen all the time unfortunately. I've even had people who got an estimate from Fortress and then chose another company to do the work, they call me up to help them fix all the problems left behind by the other company! We like to think we are genuinely nice people...haha, and it goes a long way when dealing with people in a way that is friendly and approachable. We were glad we could help you out of a bind! Steve and the Fortress Team

savio.r in Toronto
savio.r in Toronto
1 review Toronto, ON
10/10

New patio door

I have used Fortress Windoors and Door and since I moved into my home. Every window and door that needed replacement was through them. They are very reasonably priced and their service is excellent.

Approximate cost of services:
$2,000.00
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Company Response

Hi Savio, thank you for your review! It is always a pleasure to work with you and we appreciate your confidence in Fortress Windows and Doors with your repeat business. When we find a company we can trust whether it be a car mechanic, plumber, carpenter or mason etc, we can keep going back to them knowing they have our best interest at heart. This is exactly the way we operate our business, we treat you, our customer, the same way we would want to be treated. We are honest and will give our clients the best advice, in their favour... this is called long term thinking and is the reason so many of our clients call us back when they have more work to do! All the best, Steve and the Fortress Team

Sammy
Sammy
4 reviews Georgina, ON
10/10

Awesome job!

I can't say enough about Steve and his crew! After receiving three comparable quotes, I finally decided to go with Fortress and this was entirely because of Steve. While the other companies had generally positive reviews, Steve was the only one who responded when I had additional questions. He also followed up independently to let me know he was available in case I needed further information and to stress that the company was interested in my business and in providing quality work. They offer a solid guarantee and Steve assured me they would immediately address any concerns or problems, both in the present and the future. I realize that many contractors are busy, but chasing down a potential contractor to get basic information before a job is even booked (because it wasn't provided with the quote) doesn't inspire a lot of confidence in their reliability or interest in your project. This is what set Steve apart from the others. He was present without being pushy and I felt entirely confident they would do a great job and that Steve would stand by his word. He managed to find a date very quickly and his crew came out and completed the job in a relatively short amount of time. They were friendly and professional, fully cleaned the yard and decks and found a way to simplify the system I had previously. It looks just beautiful. The seamless gutters make all the difference! I've had so many compliments from neighbours and people walking by. After three weeks and a lot of rain, I'm thrilled with the results. It has transformed my house! I highly recommend Steve and his crew to anyone who needs to replace their eavestrough!

Approximate cost of services:
$3,700.00
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Company Response

Hi Sammy, thank you for your kind words. We, at Fortress Windows and Doors, have a great crew of caring professionals. Our tradesmen are among the best in the industry and are very committed to keeping an eye on the details and that makes ALL the difference. It's amazing at how new eavestrough and downpipes can refresh the look and feel of your home, as noted by all the compliments you're getting! Thank you so much for your business and we are thrilled that you are so pleased! All the best, Steve and the Fortress Team!

Trevor
Trevor
5 reviews Toronto, ON
10/10

Window, soffit, fascia and gutter installation

I chose Fortress initially because I saw they do small jobs. I decided to add roofing repairs to the one front window I needed installed. I felt confident going with them after I met Steve M. He was quiet, self-assured and took his time to explain what they will be doing. We had scheduling issues due to weather but managed to agree to a plan to do the work over two days. On installation day I felt confident I hired the right people. They came with a take charge attitude, got in, got the job done, cleaned up and left. Steve passed by at various times to oversee the installations. I'm impressed with the quality of their work, the professionalism of the staff and their warranty. I would not hesitate to recommend this company. Thanks Steve and the team. Trevor

Approximate cost of services:
$5,800.00
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Company Response

Hi Trevor, thank you for taking the time to express your thoughts regarding your experience with Fortress Windows and Doors. We are thrilled when our customers are pleased with the quality of products and workmanship we bring to each project. We love what we do and we get great satisfaction bringing superior value to our clients! All the best, Steve and the Fortress Team

Private User
Private User
Private User reviews Newmarket, ON
10/10

Eavestrough installation in Newmarket

It was such a pleasure to work with Steve from Fortress. A true gentleman and overall nice guy. I had done my homework and received quotes from several other companies to dispose of my old eavestrough and install new ones. Steve had reached out and immediately setup a time to come over. Had great recommendations and was very knowledgeable. Price was reasonable as well. Installers showed up on time and did a great job and cleaned up after themselves as well. Overall, I had a great experience with Fortress and would recommend them to anyone looking to install eavestroughs. Thanks Steve for the great work!

Approximate cost of services:
$3,600.00
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Company Response

Hello and thank you for your great review. I was saying to one of our installers today that we all need to be our best, every day on every job. When we get to work for somebody, it is a privilege and an honour that they choose us to do their project. Treat everyone with respect no matter how big or small the job might be because to this client, it may be a huge sacrifice of saving for many months to do the project... respect that. We truly appreciate your business are are so pleased that you had an awesome experience with Fortress Windows and Doors! All the best, Steve and the Fortress Team!

Costin in Toronto
Costin in Toronto
0 reviews Toronto, ON
10/10

Windows and doors replacement

I had a great experience with Fortress Windows.
We contracted them last year to replace all our windows (10) and doors (2). Their price wasn’t the lowest, but we decided to go with them because of the prompt response, professional and very clear quotation and, above all, Richard – the sales person. He was awesome and he answered to all our questions (and believe me, we had a lot of questions…).
The installation process took 2 days, including the cleanup. The team did a very good job: they were professional but also polite and friendly, and they answered to all my questions.
At the end of the work, Richard came to check the work and to make sure we are happy. Even now, after six months, he is still checking with us if everything is ok. Great guy.
We are so happy for using Fortress to do this big and important job for our house. Definitely we will recommend them.

Approximate cost of services:
$16,000.00
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Company Response

Hello Costin and thank you for your review. We've all heard the saying that "no man is an island" and we understand that very clearly at Fortress Windows and Doors. We need our entire team to have an attitude of excellence on every job we do, even when we don't "feel" like it. One guy with a great attitude is wonderful but an entire team focused on excellence creates a synergistic energy that is quite amazing and this is what separates the great from the good. Richard is one of our team members that has proven to carry the attitude of excellence and we're proud to have him on our team. Thank you for your business, it has been our honour to serve you! All the best, Steve and the Fortress Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Fortress Windows & Doors

Fortress Windows and Doors sell and install CSA Certified WindowsEnergyStar, High Efficiency Windows
We offer our clients Quality, Integrity and Value. We believe that service after the job is completed is just as important as getting paid on the original installation.
I have had the same cell phone number since 1985 so anybody who has conducted business with us knows our number and we ALWAYS respond to our clients.

We run TO the problem, not away FROM the problem! (if there is one)

We make sure EVERY client is satisfied and that our written contract is fulfilled to the "T". We will never "upcharge" our clients and our word is our bond! (remember those days?)
When we're done your project, we want to see the smile of our clients knowing that they chose the right company to do their renovation!
34 years installing windows and doors. Home inspector and have many real estate agents as clients who also refer business to Fortress Windows & Doors.

Our Warranty is the absolute BEST in the industry!

CATEGORIES
Windows & Doors Installation & Service, Gutters & Eavestroughs, and Siding
PRODUCTS
Windows, Doors,Sliding Patio Doors, Siding, Garage doors, Eavestrough, fascia, soffit. California Shutters Storm Doors Egress windows for escape from basements in case of emergency
SERVICES
Brick to brick, stud to stud and retrofit window installations - beautiful workmanship. Doors. Concrete and brick cutouts to enlarge or make new openings as well as digging and installing window wells. On site continuous, high strength eavestroughing. Foam insulation and siding for beauty and energy efficiency.
BRANDS
CSA Certified WIndows, EnergyStar High Efficiency
STYLES
All styles of vinyl windows, Sliding Patio Doors and extensive selection of Steel Insulated and Fibreglass doors.
SPECIALITIES
Our specialty is making our clients glad they choose Fortress Windows & Doors to do their project - no matter how big or small.
WEBSITE
http://www.fortresswindowsinc.com
YEAR ESTABLISHED
34
PAYMENT METHOD
Visa, Mastercard, Cheque, Cash
LICENSES
Business License
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
True Lifetime Warranty on windows and workmanship for as long as you own and live at your address.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.