Energytech Appliance Service Inc

I was very happy with the service from this company and the technician who came to my home. Sam was friendly, on time and knew what he was doing. He looked at the oven and explained how it could be repaired and how much it would cost. He told me that even though the range was old (28 years) it was in good condition and worth repairing. I will certainly call this company again if my other older appliances start to break down.
Thank you.

(Sorry, this is a bit long) I hired EnergyTech to figure out what was wrong with my gas oven broiler, as there started to be an ongoing series of small, but disturbing, explosions of gas inside my oven when the broiler was used. EnergyTech came in, reported I needed a new igniter, and I agreed to have one installed. The new igniter did not solve the problem. They returned to look at it again but didn't stay long enough for the oven to heat up to the point where the explosions happened, so later that day I sent them a video clearly showing the explosions still happening when the broiler reached temperature. After not hearing from them for a day, EnergyTech called to say they had no idea what was wrong with my oven, they couldn't repair it, and that I should contact the manufacturer. At this point, I had paid EnergyTech just under $300 to not fix my oven. The manufacturer's service technicians determined three things: 1.) It was not the igniter, but another faulty part; 2.) The igniter that had been installed by EnergyTech was not recommended for my model of oven and should be replaced. I contacted EnergyTech who refuted that assessment but said they would buy back the igniter they had installed once it was replaced. I sent them two messages once the new igniter was installed to see about following up on their offer, but I have never heard back from them. Oh, the third thing the manufacturer's technician found? The issue was actually being caused by a corroded part letting gas escape unevenly, which would build up and explode, over and over. The corroded metal was literally RIGHT UNDER the igniter EnergyTech removed to install the new one, but they never noticed. EnergyTech did not have the knowledge to understand what was wrong with my oven when it was literally right in front of their face, charged me for a part that was not the problem, and then did not have the decency to keep their word about making good on the offer they made to me. I would never use this company again.

UPDATE: I've read the owner's response. He is ignoring key facts. The broiler never reached the proper temperature, otherwise, it would have exhibited the problem that I showed him in my video and that the manufacturer's techs saw as well. The gas explosions were NOT a different issue, they WERE the issue. My original service request stated "there is often a loud "POOF" of late-igniting gas when we are heating the broiler" but I hired EnergyTech because I'm no expert and while I said the igniter may have been an issue I can't be sure. I'm not a technician, and in their response to my service request, they stated they would send a "technician to your place and doing a diagnosis of the problem. After diagnosis, we will let you know what exactly is wrong with your machine and give you an estimate for the repair." Clearly, their diagnosis was wrong. And they have not addressed the fact that THEY told me they had no idea what was wrong or how to fix it, and that I should contact the manufacturer. After that, I didn't "wait" to replace anything. It sometimes takes time for technicians to get parts and schedule appointments. I took EnergyTech at their word this was the correct part required (how would I know differently?). The manufacturer agreed it was an OEM part, just not for my oven. Whatever parts may have been replaced in the past are irrelevant to this situation. Again, I did NOT ask EnergyTech to refund the cost of the igniter, they offered to do so. I'm sorry if they feel frustrated, but I did what they advised me to do when they had no other answers. I'm also frustrated because they caused me to pay twice for the same part and then they ignored the messages I've sent them since they made the offer to reimburse me for the part.

Excellent service. Very thorough and professional. Quick to respond and next day service. On time and great service.

My gas cooktop had a problem in which the ignitor kept clicking. I found a different technician earlier. He replaced the switch and then it worked for a couple hours. After that, the same problem happened and he refused to come back to fix it.
Then I found Sami from EnergyTech. He was very good and responsive. He explained to me what the problem could be and how he would fix them. After the parts arrived, he came in the next day. The problem was not only on the switch, it was also on the spark module. After he replaced both parts, my cooktop worked again.
When I raised the concern that what if the clicking problem happen again within a couple of days, he assured me that he would take care of it.
He is very professional and kind. You won't be regret to use his service.

The igniter on my gas range stopped working this morning and within a few hours I’ve had it replaced at a very reasonable price (I called around). The technician, Sammy was very tidy, efficient, and personable. No upsale!

The technician arrived promptly and explained the issue. Was able to repair my gas oven right away. He was tidy and cleaned up any mess made. Very pleased with the service.

Energy tech appliance was great. I called and within 3 hours he came by and hooked up our new stove. He was careful and took the time to explain everything to us from how the oven works to the dangers of Caron monoxide. Very professional kind and through.

This is my second time using this company. I really like dealing with this company because they provide same day service, affordable prices, honesty and efficient quality repair. I highly recommend them.

The cooling section of our refrigerator suddenly stopped working. I called Energytech that afternoon and they were able to send someone the next morning. The technician (Mr. Khan) diagnosed the problem fairly quickly (faulty circuit board) and was able to replace it fairly easily. We had to leave the refrigerator off for 24 hours to allow for defrosting but it worked fine once it was switched back on. Mr. Khan was friendly and knowledgeable and I would not hesitate to use his company again.

Our gas range oven stopped heating up one day, but the burners were working fine. I called Energytech, and they were able to send someone the next day. The technician was quick to diagnose our problem (faulty igniter) and recommend a course of action. He also had the parts with him, so the fix happened right away! It was quickly and professionally done, and our oven was back in action right away. I felt safe (COVID protocols) and our technician was friendly and knowledgeable. I would not hesitate to contact this company again!