When I first called LG, they recommended a company that only received 1.5 starts on Homestar; thus, I went looking for another company. Energytech returned my phone calls, found the part (which is, apparently, challenging because only one person in all of Ontario provides LG parts), gave me a quote that was reasonable, and showed up to do the repair. They gave me a window of 2 hours and showed up in the last half hour, which is the only real complaint I have. We had things to do and it made the rest of the day much shorter than I would have liked. That being said, however, the repair was challenging and they did an excellent job.
And they know how things work these days. When they were leaving, they asked me to review their service here on Homestar! Smart men!
- Approximate cost of services:
- $200.00
- Company Response
We are glad to know that you are happy with your washing machine. We always try to maintain our window time and in your case we showed up in our given window time. If you expected us little early and if you notified us about that, we definitely would showed up at your expected time to make your day longer.
Having highly qualified, skilled technicians with long experience and a well-established track record and our services have always met with great customer satisfaction.
Thanks for your time to write this review.