Restoration 1 Toronto

I am a property adjuster with one of Canada’s largest insurers. I was first made aware of Restoration1 in early 2013 when a client of mine asked that I meet on site with owner Eric Simtob to review damages caused by a tap which was accidentally left running overnight. Within hours of our meeting, Eric had emailed me all relevant photos and a very well detailed estimate explaining what work would be needed to restore the property.

A few weeks later, the whole repair had been completed and the invoice I received was exactly what was quoted on Eric’s original estimate. Furthermore, my client was ecstatic with the work Restoration1 performed.

Since this first encounter, I have worked with Eric and Restoration1 on 5 -6 other large projects - all without issue. All work is completed professionally and in a timely manner. Communication with Restoration1 is truly effortless; all calls and emails are responded to right away – within minutes in many cases. The company has gone above and beyond for me on numerous occasions; whether it be by providing me with Content Lists for affected personal property or by arranging hotel stays and transportation for clients in need.

As an adjuster, dealing with Restoration1 and Eric makes my job a lot easier.

Called R1 on Sunday before Thanksgiving as we found water in our basement. They were out within a few hours to install heaters etc., came back on Thanksgiving Monday to begin the work and were professional throughout, as well as extremely helpful, nice and kind. They provided estimates for the insurance which approved them almost instantly. Their work in restoring the basement was splendid drywalls, floor boards, paint job, everything. This could not have gone better. Eric, Mike, Jim, Rob, and others all great at what they do.

I'd highly recommend Eric and his crew, based on our experience with them after the floods in July. Our basement was severely affected with severe water damage and related complications. Eric was extremely knowledgeable, approachable and comfortable in addressing all of our concerns. Very conscious of our requirements and budgetary constraints, he helped use make decisions that restored our basement to its earlier condition, if not better.
In a nutshell, if you're looking for a team that's reliable, professional and honest, Restoration1 is an excellent choice. Hoping we don't have to deal with water damage again, but if we did or knew anyone who wanted a recommendation, this would be it.

Mr Eric Simtob and the Rebuild Manager did a fabulous job in restoring and rebuilding our Sewer Back-up water damaged basement. It was so efficiently and professionally done by this company as if they did it for their own property. If you are looking for a company to restore and rebuild your home, I would highly recommend that you contact Mr Simtob.

A pipe burst in my bathroom and water poured out everywhere. After shutting off the water, I called a plumber. After fixing the pipe, he referred me to Eric at Restoration1. He came to my house shortly after calling him. I was very pleased with the work he and his crew did.

Eric and his team were fabulous.
Robert was outstanding. Michael and his team as well.
They rescued me within 30 minutes of my call from severe flooding in my basement and worked diligently and with a smile until it was fully restored. Wonderful customer service - good manners - which is a lost art in the service industry. I would highly recommend them.

Eric came promptly to the house and was clear, articulate and extremely knowledgeable. Dorian took over the actual work and could not have been better. Not sure why this company is not on our insurance list of preferred contractors. I can't be more positive about them. A great job.

All I can say is EXCELLENT Service! I definitely will be calling them again if there's any future issues I have and will recommend to all my family and friends.

Eric and his team were quick, efficient, clean and trustworthy. When the faucet in the bathroom appartment above our garage broke and leaked, they were quick to come and rip out all the insulation & drywall. They brought in the heavy duty fans to dry out the space in the garage and the unit above and within a couple of days the place was dried - avoiding having any mold issues.

They helped connect us with a renovator - Robert who was very helpful and made the whole process pleasant.

I've dealt with 4 renovations for over 4 houses and all were stressful situations. There needs to be more guys like these in the construction industry!

Keep up the great work guys!

Restoration One responded to a flood in our townhouse complex. They were efficient, effective and easy to work with. They handled everything from moving our contents to repairing the entire basement including walls, floors, carpets etc. to working with the insurance companies to coordinate efforts. They were extremely professional, responsive and used experienced tradesmen for each structural repair. They made the situation easy to manage and as a result it caused minimal disruption.