Adrian Ali, Owner of Rotarex Construction, has disappeared with nearly two thirds of my deposit. After running into some personal issues, it became clear that he wasn't going to be in a position to build my deck. Having spent my money, he advised that he needed 6 weeks before he could start paying me back (in instalments) - I agreed, this was mid-February 2015. It's now May 19th, and the last instalment I received was on April 20th. Adrian still owes me nearly two thirds of the deposit, but his website http://rotarex.weebly.com/ is not longer up, and he hasn't responded to any of my follow-up emails in weeks. I guess he's gone, probably pop up somewhere with another business name, who knows. This was a life lesson for sure, as after this costly experience I'm never going to pay a deposit for materials I can acquire myself.
- Approximate cost of services:
- $0.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?