Buyout Impossible, Horrible Company
Will not allow me to buy out an insufficient, small, luke warm, electric water heater except at 3x the cost of buying the same unit. The contract expires in 1.5 years (end of 10 year term). Customer service is useless and non-responsive. Will not even show me the contract that they say I am governed by.
I have marked in my calendar to send cancellation emails/phone calls every day starting 9 months prior to the termination date. They are the worst Company I have ever dealt with by far.
- Approximate cost of services:
- $15.00
- Company Response
Hi, thank you very much for getting in touch with us, we take your feedback seriously. We are so sorry for your experience and we would like to connect with you to see how we can rectify the situation. Please e-mail us at info@sandpiperenergysolutions.ca and let us know the best way to contact you. Kindly include the home address associated with your account, phone number and preferred time and method of communication.