AVOID Sandpiper - Buyer Beware: Exorbitant Buyout Contracts
We purchased a home with a rental hot water tank from Sandpiper. Despite our 'contract' being almost 5 years in, and despite never seeing an actual contract from this company, they are charging us an outrageous fee to buy out our contract (as we switch to Natural Gas). Every person I've spoken with at this company says the same thing: "there's nothing we can do". The situation has been escalated to headquarters but I've heard nothing back and don't expect I will. This company does not understand that consumers have rights, and like others I will tell everyone I know to avoid them like the plague.
- Approximate cost of services:
- $1,000.00
- Company Response
Hi, thank you very much for getting in touch with us,we take your feedback seriously. Unfortunately we cannot find you in our database so we would like to connect with you to see how we can rectify the situation. Please e-mail us @ info@sandpiperenergysolutions.ca and let us know the best way to contact you. Kindly include the home address associated with your account, phone number and preferred time and method of communication.