Our close friends used Astara Windows in 2012 to update their doors and windows during a large renovation. They fully recommended Steve and always commented of his meticulous attention to detail during their renovation. We knew from our initial consultation with Steve that we had the right guy for our window installation. We were so impressed with his knowledge not only about windows, but his background in design, architecture and what was best suited for our home. Most importantly, we trusted him. We cancelled all other previously booked consultations with other window companies.
Once we ordered our windows, Steve kept us apprised of the timeline and continued to discuss finishing designs and options. From the moment Steve and his crew arrived, we were impressed with the professional, neat and organized job site. All of our belongings were very carefully put aside and their workspace was set up and remained meticulous throughout the installation.
Steve routinely would show, explain and educate us on the installation process. Steve kept us informed each day of what was going to happen next and continued to provide options. As a result, we did modify some design specs with casings and other finishings. Having an older home, Steve took the time to consider what finishing would look best, even going to the effort of cutting various sample moulding sizes to let us have a first hand look and to make informed decisions, all for the purpose of ensuring our happiness with the finished appearance. Steve noticed that some wood siding was in need of replacement and offered to fix it for us while the scaffolding was up. At the end of each work day, the site was tidy and there was not a speck of dust to be found. As a result, we were able to live normally while under construction.
Steve’s crew was very thorough, professional and were true craftsmen. I had a good conversation with one of Steve’s experienced installers. He spoke very highly of Steve as he had worked for Steve throughout the years. He told me that I would not find a more meticulous and customer oriented window company than Steve’s.
We have had our new windows in for over a month now and we are beyond happy with the final product. The finishing work inside and out is perfection. We have had family, neighbors and friends comment on the quality of Steve’s work. Steve’s attention to detail and perfectionism is very evident when looking at the finished job. It truly felt like Steve was working on his own home. He cared about every step along the way and nothing felt rushed. We would recommend Steve and Astara Windows to everyone. We are beyond grateful for his crew’s work, knowledge and kindness to our family during his time working in our home.
Jim & Karina Maple Ridge, B.C
- Approximate cost of services:
- $15,000.00