The two Men in Kilts who serviced our property were pleasant, courteous, professional and they both obviously knew what they were doing. They called me to announce they'd be arriving, they arrived 30 minutes before the 4-6 p.m. service window, and they performed some complimentary extras, such as clearing some leaves off our roof, dismantling a wasp's nest and washing our porch. All with a smile on one of the hottest days of the summer. Yesterday I was a happy 1st time customer. Tomorrow I'll be an existing/returning customer!