We have done a number of renovations in our home over the last 5 years, and needed our ducts cleaned. We chose Dave's Duct Cleaning because of their many positive reviews on HomeStars - they certainly lived up to their reputation! The two technicians that came to our home were professional and courteous, careful and respectful in our home, and did a thorough job cleaning our ducts. They took the time to explain what they were doing, gave us options to think about for ducts that were difficult to access, and followed up with a set of before and after photos, showing their work. During the cleaning process, one of the technicians remarked that the fan and panel inside our furnace was caked with drywall dust. He let us know that it would be wise to have our furnace technician come in to clean it, but also let us know that he could do it on the spot for an extra charge. He was not at all pushy with this upsell, and left the decision entirely up to us. Because we were already impressed with them and their work, and the extra charge was more than reasonable, we decided to proceed and have them clean the furnace as well. The photos attached to this review will show you what a difference these guys made. We would definitely use them again and recommend them to anyone looking for this type of work.
- Approximate cost of services:
- $470.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi Scott - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. We take our work very seriously and glad that it shows. We firmly believe in karma and the golden rule. We will always treat others in the manner we wish to be treated. It's important that we educate homeowners on our service, the more you know the better off everyone will be. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)