When we were originally looking for a "trustworthy" duct cleaning company (yes, they are a rare!), we decided to turn to HomeStars for honest reviews. Dave's Duct Cleaning had pretty good reviews so we decided to give them a call. We had simply filled out their online quote request form - and within a couple of hours received a phone call from Stanley. He was very patient and went through the whole project scope in details. He emphasized that there are add'l optional services available - but they are totally to our discretion. An appt. was booked 2 weeks out.
On the day of the job, the technicians called ahead notifying us that they were enroute - and arrived exactly when they said they would. There were 2 technicians - Brendan and Scott. They were very polite, professional and respected our house. They were careful bringing equipment in, made sure walls/doors didn't get scratched, and constantly kept us updated on the progress. They showed us before and after pictures - what a difference! They even vacuumed nicely after they were done.
We had requested the dryer vents to be cleaned as well (at add'l cost) - however upon inspection Brendan advised us that it was quite clean and didn't require any cleaning. We greatly appreciated the honesty and straight-forwardness.
We're glad we didn't fall for those "$99 special" calls we all receive everyday! Dave's Duct Cleaning did a fantastic job - and well worth the money.
From beginning to end, it was a very pleasant experience dealing with Dave's Duct Cleaning. We'll definitely recommend them to others.
- Approximate cost of services:
- $350.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi Pradeepta - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. Before/after pics are mandatory with every service. Communication and educating our customers is very important to us. Glad you were happy with our results. We don't believe in telemarketing, nor does the CRTC. If you get a telemarketing call from anyone you should approach with caution. More info, on handling telemarketing calls is available on the CRTC website. Should you require any additional support, please don't hesitate to reconnect. we'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)